Delivery Manager (Bilingual Preferred)
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About The Position
The Delivery Manager ensures that medically tailored meals, groceries and produce bags are delivered from Ceres’ kitchens to its clients efficiently, safely, and with care. S/he/they are responsible for day-to-day delivery operations, which includes maintaining a small fleet of vans, scheduling delivery routes, managing staff and volunteer drivers, and staging deliveries to residents throughout Marin, Sonoma, Solano, Napa, and Lake Counties. The Delivery Manager is also responsible for holding volunteer relationships at the center of Ceres’ work in the community. She/he/they ensure that all volunteers are treated with love and care, and that, in turn, clients experience the caring support of their community through contact with staff and volunteer drivers. As a manager, this role is responsible for modeling Ceres’ culture and for supporting the well-being, development and retention of the staff members that report to them. This includes meeting regularly with staff to understand their successes and challenges, helping them grow and develop as team members, providing consistent feedback, and ensuring that they stay engaged in and informed about the overall work of Ceres. This role oversees a team of 2-5 paid Drivers and an expanding team of volunteer Delivery Angels (about 20 per delivery window and currently > 75 in total).
