Delivery Manager 2 - Grid Orchestration Software (GridOS)
About The Position
The Delivery Manager - Grid Orchestration Software (GridOS) is a technical leader responsible for leading the successful end-to-end implementation of GridOS software solutions across utility and energy distribution environments. This role combines technical understanding with delivery coordination, helping to drive implementation progress, maintain quality standards, and support positive customer outcomes. The Delivery Manager works with cross-functional teams and customers to ensure projects are delivered effectively, in alignment with established processes, timelines, and business goals. The ideal candidate brings expertise in sustained customer success and has experience working with software delivery or implementation projects, preferably within utility, energy, or grid-related environments. They should be comfortable addressing technical and operational challenges with independent problem solving. Functions with some autonomy but guided by established policies or review of end results. The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).
Requirements
- Requires four (4) years software design , software integration and/or DMS, EMS, Oil and Gas, or related experience
- Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 5 years of experience in Software Services Group.
- Strong software systems development and integration skills.
- Experience with highly complex hardware and software configurations in a real-time environment.
- Good understanding of programming and database skills.
- Demonstrated ability to trouble shoot and problem solve.
- Experience with Unix, and/or Windows.
- Excellent verbal, written, and interpersonal communication skills.
- Ability to write professional and technical reports and procedures.
- Ability to make formal and informal presentations to technical and non-technical staff and customers.
- Must be able to interact and communicate with individuals at all levels of the organization.
- Ability to prioritize work assignments and shift work efforts based on the needs of the department or business goals.
- Ability to work independently and be self-motivated.
- Ability to work effectively with other management and groups.
- Fosters a team environment.
Responsibilities
- Providing expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus.
- Leading the successful end-to-end implementation of GridOS software solutions across utility and energy distribution environments.
- Driving implementation progress.
- Maintaining quality standards.
- Supporting positive customer outcomes.
- Working with cross-functional teams and customers to ensure projects are delivered effectively, in alignment with established processes, timelines, and business goals.
- Addressing technical and operational challenges with independent problem solving.
Benefits
- medical, dental, vision, and prescription drug coverage
- access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off
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What This Job Offers
Job Type
Full-time
Career Level
Manager
