Promisepay-posted 28 days ago
$110,000 - $185,000/Yr
Full-time • Mid Level
Hybrid • Oakland, CA

As a Product Delivery Lead, you will serve as a vital link between government agencies and their constituents, crafting impactful software solutions that accelerate government relief programs. You will join a passionate team of engineers and operational experts committed to uplifting underserved communities. By deeply understanding customer challenges, you will use strategic problem solving, product intuition, and empathy to deliver data-informed solutions where they are needed most.

  • Demonstrate grit and a 'whatever it takes' attitude to make our product successful with customers, addressing challenges proactively.
  • Collaborate with government entities to understand diverse relief programs and evaluate customer needs, co-creating innovative solutions.
  • Establish and track success metrics (e.g., program enrollment rates, benefit distribution efficiency) to ensure our products serve a broad audience effectively.
  • Identify opportunities for product enhancements, experimentation, and launching new government relief initiatives.
  • Partner closely with engineers to adapt and enhance Promise's solutions in alignment with customer goals.
  • A strong desire to empower people through government relief programs and enhance public service efficiency.
  • A minimum of 5 years of experience collaborating with government entities or highly regulated industries.
  • A completed undergraduate degree in a technical or analytical field, such as Mechanical Engineering, Math, Electrical Engineering, Computer Science, etc.
  • A robust analytical mindset combined with a passion for using data to solve real-world problems.
  • Ability to travel as required by customer needs, potentially 50% or more.
  • Equity for All: All full-time employees receive stock options to share in our company's success.
  • 100% Paid Health Coverage: We cover 100% of base medical, dental, and vision insurance plans for employees and their dependents.
  • Flexible Hybrid Work: We collaborate in office at least three days a week to stay connected and aligned as a team.
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