Delivery Lead- Technology

Bank of America • Plano, TX

14h • Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

Requirements

• Experience with PPRT and/or UCRA frameworks (2+ years), including controlling initiatives via these tools.
• Solid background in change management and application governance in financial services.
• Proven risk management and issue resolution skills; adept at risk identification and escalation.
• Excellent planning, organization, and team leadership acumen.
• Proficient communication skills, capable of presenting to executive levels.
• Tech-savvy with MS Office, SharePoint, and WebEx.
• Project Management experience (minimum 1–2 years) in relevant areas.

Nice To Haves

• Knowledge of the Consumer Credit Assistance domain.
• Prior experience in financial services application governance and enterprise change frameworks.
• High School Diploma/GED required; bachelor’s degree or project management certification (PMP, PRINCE2) preferred.

Responsibilities

• Lead and coordinate PPRT (Program Project Risk Tool) initiatives to ensure all change efforts are appropriately assessed, documented, and governed.
• Change Management & Governance Apply enterprise-level change management standards using UCRA and PPRT frameworks.
• Partner with change owners to uplift adoption and ensure aligned, compliant implementation plans.
• Drive initiative intake, prioritization, and ensure all projects meet enterprise governance and documentation requirements.
• Ensure post-implementation tasks are completed (e.g., risk mitigation plan execution, evidence collection, metric reviews).
• PPRT Risk Management Lead PPRT assessments: identify, document, and escalate risks to maintain transparency with Risk and Compliance partners.
• Continuously monitor risk metrics and ensure they inform remediation strategies.
• Analyze historical data, trends, and business drivers to develop accurate forecasting Project Execution Define project scope in line with strategic objectives, utilizing standard project management methodologies.
• Manage timelines, resources, and deliverables, using tools like MS Office, SharePoint, and WebEx.
• Build and lead project teams, coordinating across lines of business, technology, and risk stakeholders.
• Risk and Issue Management Proactively identify and assess project and delivery risks, maintaining visibility with stakeholders.
• Develop mitigation strategies, escalate critical issues, and collaborate with Compliance and Risk teams on action plans.
• Forecasting

Benefits

• This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
• This role is currently benefits eligible.
• We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED