Delivery Driver

Jars Cannabis•Holland, MI

About The Position

A JARS Delivery Driver is the face of JARS on the road. You are responsible for transporting cannabis orders from our retail store directly to our customers' doors in a safe, compliant, and timely manner. This role requires someone who is comfortable spending a significant portion of their shift behind the wheel, navigating routes efficiently while maintaining the highest standards of professionalism and regulatory compliance.

Requirements

Must be 21 years of age or older
Valid driver's license required
High school diploma or GED required
Minimum 1 year of customer service experience in a retail, sales, or hospitality environment
Minimum 1 year of delivery experience preferred, but not required
Familiarity with cannabis strains and applications preferred
Ability to handle fast-paced situations and multi-task effectively
Exceptional interpersonal, communication, and customer service skills
Comfortable with prolonged driving and extended time on the road
Basic math skills required

Nice To Haves

Minimum 1 year of delivery experience preferred, but not required
Familiarity with cannabis strains and applications preferred

Responsibilities

Pick up completed orders from the dispatch team and deliver to customers in an efficient and timely manner
Follow all state and CRA (Cannabis Regulatory Agency) compliance rules and policies during every delivery
Verify customer identification and information upon delivery per CRA rules and regulations
Accurately verify cash amounts and collect payment during transactions when applicable
Review orders before and after delivery to confirm they are complete, correctly charged, and the customer is satisfied
Maintain timely and effective communication with the dispatch team when issues arise while on the road
Manage all documents associated with cannabis delivery, ensuring manifests are completed and returned ready for filing
Promote JARS customer perks including the Loyalty Program, referrals, and promotions
Escalate customer issues to upper management when appropriate
Maintain a positive, caring attitude and treat customers and co-workers with respect
Follow all JARS company policies and procedures in all on-the-job interactions
Work scheduled shifts and adhere to the company's attendance policy