Delivery Driver (Non CDL)
About The Position
This position involves making deliveries to customers using a company-provided or rental vehicle. The driver is responsible for maintaining records of deliveries, inspecting and maintaining delivery vehicles, and providing customer service for order and delivery issues. The role requires continuous monitoring of Motor Vehicle Records (MVRs) and maintaining an acceptable MVR status with a valid driver’s license. The position operates under general supervision, exercising some judgment within well-defined policies and procedures, with work output regularly reviewed by a senior coworker or supervisor. Complex or unusual problems are referred to a supervisor.
Requirements
- Acceptable MVR status
- Valid driver’s license
- HS Diploma or GED strongly preferred
- Generally 2-5 years of experience in area of responsibility
Nice To Haves
- Prior experience delivering merchandise to customers using a box truck or similar vehicle.
- 1+ years of experience operating material handling equipment.
- No more than 2 minor accidents in the past rolling 3 years.
- No more than 2 moving violations in the past rolling 3 years.
- Wholesale distribution experience.
Responsibilities
- Delivers customer orders safely within a service area, including interfacing with customers on order issues.
- Follows the planned route for timely deliveries while adhering to traffic laws and safety regulations.
- Loads inventory into trucks and unloads orders at customer sites using powered and non-powered material handling equipment.
- Provides exceptional customer service by being professional and polite during deliveries.
- Reviews order manifests to ensure customer orders and daily routes are complete and accurate.
- Performs pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
- Maintains routine contact with the distribution center to receive instructions on delivery interruptions, such as traffic congestion or missing orders.
- Prepares and maintains vehicle and customer order records in accordance with company policies and procedures.
- Contacts customers to provide updates on delivery statuses.
- Provides feedback to management on escalated customer service and sales-related issues.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
