Delivery Driver

The Supply Room • Elkridge, MD

13d • $20 - $23 • Onsite

About The Position

Collect, check, and load all the day’s orders listed on their daily delivery manifest. Check all paperwork against Jump Track manifest and determine best route order. Check and load all outgoing bulk paper and water jugs. Ensure load is secure, cannot shift and will not fall over during transportation. Audit any outgoing White Glove orders and request changes as necessary. Mark all problems on the daily PDL and return to Customer Service for follow-up. Deliver all outgoing product to our customers and handle open pick-up requests. Maximize route and delivery efficiency while providing excellent customer service. Use Jump Track delivery software and tablet to collect Proof of Delivery information for all items delivered or picked-up. Maintains compliance with all company guidelines and company established delivery standards. Keep Customer Service and Driver Supervisor apprised of special situations that arise throughout the day. Field calls from Customer Service and Management and make accommodations for special requests as necessary. Process all customer returns and undelivered items nightly. Palletize all empty water jugs, used toner cartridges, and returned merchandise in accordance with local policies. Report any undelivered orders and pick-up issues to Supervisor. Keep up with general paperwork requirements. Maintain up-to-date Vehicle checklist and report problems to Supervisor. Submit all water spiffs, productivity reports, etc. in a timely manner. Meets company standards for attendance and punctuality Maintains a safe and clean vehicle and working environment by complying with policies, procedures, and regulations Understands all company safety guidelines and protocols outlined in the Safety Handbook Maintains up-to-date vehicle checklist and reports concerns to management Follows up on vehicle maintenance and inspections as needed according to federal, state, and company guidelines Monitors own driving statistics provided by management from geo monitoring and ensures safety compliance. Maintains compliance with all company guidelines and company established standards Maintains clear and timely communication with management, including updates and concerns Builds a familiarity with the company’s product, including brands, specifications, finishes, and descriptions Maintains customer confidence and protects operations by keeping information confidential Other duties as assigned

Requirements

• Valid driver’s license with a clean driving record
• Valid DOT medical card
• High school diploma or equivalent preferred
• Experience driving in downtown Washington, D.C.
• 3 years’ experience in an outside route-based, client-facing role preferred
• 1 year’s experience driving a box truck preferred
• Experience in wholesale workspace furniture industry a plus
• Ability and willingness to navigate and drive throughout downtown Washington, D.C.
• Knowledge of driving in a commercial environment, including procedures and vehicle maintenance
• Ability to drive assigned routes, staying on schedule, processing deliveries, and managing drive times effectively
• Ability to work schedule as assigned, including irregular hours or extended shifts as needed
• Ability to work fully in person
• Knowledge of safe use of tools and equipment
• Proficiency with basic computer software and math skills
• Ability to exchange information with others and understand and follow directions
• Ability to be attentive to details
• Possesses consistent access to reliable transportation that can accommodate assigned work schedule
• Ability to pass company drug and background check screenings
• Ability to adhere to all company safety policies
• Excellent presentation, listening, verbal, and written communication skills
• Ability to manage and organize time to meet objectives and deadlines
• Ability to work independently and/or collaboratively within a team – willing to roll up your sleeves and help the team get work done
• Lives and leads by company values and serves as an example of the best we want to see in our team.
• Ability to interact professionally with customers, vendor partners, and fellow employees
• Highly motivated to learn and grow - self-directed and proactive
• Reliable and responsive
• Demonstrates honesty, integrity, and conscientiousness – cares about doing the right thing, not the easy thing
• Possesses a positive attitude and sense of humor
• Possesses an innovative mindset – demonstrates flexibility and problem-solving skills when met with challenges

Nice To Haves

• High school diploma or equivalent preferred
• 3 years’ experience in an outside route-based, client-facing role preferred
• 1 year’s experience driving a box truck preferred
• Experience in wholesale workspace furniture industry a plus

Responsibilities

• Collect, check, and load all the day’s orders listed on their daily delivery manifest.
• Check all paperwork against Jump Track manifest and determine best route order.
• Check and load all outgoing bulk paper and water jugs.
• Ensure load is secure, cannot shift and will not fall over during transportation.
• Audit any outgoing White Glove orders and request changes as necessary.
• Mark all problems on the daily PDL and return to Customer Service for follow-up.
• Deliver all outgoing product to our customers and handle open pick-up requests.
• Maximize route and delivery efficiency while providing excellent customer service.
• Use Jump Track delivery software and tablet to collect Proof of Delivery information for all items delivered or picked-up.
• Maintains compliance with all company guidelines and company established delivery standards.
• Keep Customer Service and Driver Supervisor apprised of special situations that arise throughout the day.
• Field calls from Customer Service and Management and make accommodations for special requests as necessary.
• Process all customer returns and undelivered items nightly.
• Palletize all empty water jugs, used toner cartridges, and returned merchandise in accordance with local policies.
• Report any undelivered orders and pick-up issues to Supervisor.
• Keep up with general paperwork requirements.
• Maintain up-to-date Vehicle checklist and report problems to Supervisor.
• Submit all water spiffs, productivity reports, etc. in a timely manner.
• Meets company standards for attendance and punctuality
• Maintains a safe and clean vehicle and working environment by complying with policies, procedures, and regulations
• Understands all company safety guidelines and protocols outlined in the Safety Handbook
• Maintains up-to-date vehicle checklist and reports concerns to management
• Follows up on vehicle maintenance and inspections as needed according to federal, state, and company guidelines
• Monitors own driving statistics provided by management from geo monitoring and ensures safety compliance.
• Maintains compliance with all company guidelines and company established standards
• Maintains clear and timely communication with management, including updates and concerns
• Builds a familiarity with the company’s product, including brands, specifications, finishes, and descriptions
• Maintains customer confidence and protects operations by keeping information confidential
• Other duties as assigned

Benefits

• Wage range: $20 - $23 per hour, paid on a biweekly basis
• Medical, dental, and vision insurance available for single or family coverage for full-time employees
• Employer-paid disability, AD&D, and life insurances coverage
• Additional insurance and savings account opportunities
• 401(k) plans with company match for qualifying employees
• Paid time off and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED