Delivery Driver

Premier Rental Purchase • Toledo, OH

12d • $15 - $17

About The Position

General Purpose Deliver, install, relocate, service, and retrieve merchandise in a timely and professional manner. Protect company property and money while in the field, maintain strong customer communication, and uphold company standards. Essential Duties Delivery, Service & Retrieval Install merchandise correctly and safely at customer homes. Complete all deliveries, service calls, relocations, and retrievals on schedule. Handle all merchandise with care during loading, transport, and installation. Make minor repairs when needed; transport items needing major repairs to the service department and return them promptly once repaired. Verify that item, model, and serial numbers match the rental agreement before delivery. Retrieve returned items and relocate merchandise when customers move. Inspect returned items and refurbish them to “like new” condition quickly. Customer Service & Communication Answer incoming calls by the third ring in a friendly, professional manner. Follow the Premier Rental Purchase Pledge to provide excellent customer service. Resolve customer issues politely and promptly. Maintain clear communication with customers, coworkers, and management. Operational Support Help maintain the store's Standards of Operation. Safeguard all company money collected in the field. Assist with receiving new merchandise. Keep the back room and assigned vehicle clean and organized. When possible, help with customer order forms and verifications. Assist with store cleaning and help meet daily, weekly, and monthly goals. Support efforts to grow customers and revenue.

Requirements

• High school diploma, GED, or equivalent experience.
• Valid driver’s license with a good driving record.
• DOT certification (if required by state law).
• Completion of training program and one year of customer-service experience.
• Ability to lift and carry up to 75 lbs.
• Strong attention to detail and accuracy.
• Ability to understand written and verbal instructions.
• Ability to read, write, and perform basic math quickly and accurately.
• Good decision-making and problem-solving skills.
• Ability to handle customer interactions professionally.
• After training, solid knowledge of all products in inventory.

Responsibilities

• Deliver merchandise
• Install merchandise
• Relocate merchandise
• Service merchandise
• Retrieve merchandise
• Protect company property and money
• Maintain customer communication
• Uphold company standards
• Answer incoming calls
• Resolve customer issues
• Maintain communication with customers, coworkers, and management
• Maintain store standards
• Safeguard company money
• Assist with receiving merchandise
• Keep back room and vehicle clean
• Help with customer order forms and verifications
• Assist with store cleaning
• Help meet goals
• Support efforts to grow customers and revenue

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED