Delivery Driver

Parts Authority•Temple Hills, MD

1d•Onsite

About The Position

Parts Authority, founded in 1973, is a leading national distributor of automotive replacement parts, tools/equipment, and transmissions. Headquartered in Long Island, New York, the company has rapidly expanded to more than 300 locations across numerous states. Parts Authority is seeking Delivery Drivers to join their team. These drivers serve as key company representatives, interacting daily with clients, and therefore must possess excellent customer service skills. The company offers promotable career advancement and job stability, emphasizing full-time employment, competitive pay, and comprehensive benefits.

Requirements

Current, valid driver’s license.
Must be able to meet company insurance requirements (drivers must be 21 years old or over).
Current valid automobile insurance with your name on the policy.
Ability to lift, move, push and pull up to 50 pounds (Auto Body Parts Collision Drivers must be able to lift 75 lbs).
Prolonged sitting.
Ability to manage, track and account for money transactions and reconcile customer credit and debt balances.
Ability to utilize a tablet and/or mobile device for purposes of navigation/route optimization, tracking and customer interface/signature capture.
Exceptional customer and verbal communication skills, ability to communicate effectively, professionally, with tact and diplomacy.
Ability to take and follow directions and work well with others as part of team.
Committed to work safety.
Polite, prompt, willing to work as part of the delivery team and committed to providing our customers with an excellent experience.

Nice To Haves

Flexible schedule with the ability to work overtime as needed.
Previous delivery driving experience.

Responsibilities

Pick up and drop off automotive parts, while adhering to assigned routes and time schedules.
Ensure orders are properly fulfilled.
Load, transport, and deliver items to customers or businesses in a timely, friendly and courteous manner.
Review orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
Take and follow directions from dispatcher, adhere to assigned routes, follow time schedules, use route navigation apps, alternative routes, when necessary and knowledge of area to deliver packages to customers on time.
Assist with loading and unloading items from vehicles without interfering with operations at customer’s place of business.
Provide excellent customer service, answer questions, and professionally handle complaints and concerns from customers.
Abide by all transportation laws and maintaining a safe driving record.
Accept payments, prepare reports to include invoices, return forms, reconcile debt and credit and all moneys collected related to deliveries.
When applicable, complete daily maintenance checks on company delivery vehicle and notify manager of any issues.
Assist in any and all other store/warehouse duties (stock, parts pulling etc.) as assigned.
Maintain and promote workplace safety.
Securing and transferring cash or other assets.