HD Supply Management-posted 2 days ago
Full-time • Entry Level
Farmington Hills, MI
5,001-10,000 employees

Makes deliveries to customers using a company-provided or rental vehicle. Maintains records of deliveries, inspects and maintains delivery vehicles, and provides customer service on order and delivery issues. This position requires operation of a company or rental vehicle, and this operation may be done during the average work week. If selected for this position, the company will continuously monitor Motor Vehicle Records (MVRs). A requirement of this position is an acceptable MVR status and a valid driver’s license.

  • Delivers customer orders safely within a service area, including interfacing with customers on order issues.
  • Follows the planned route for timely deliveries while adhering to traffic laws and safety regulations.
  • Loads inventory into trucks and unloads orders at customer sites using powered and non-powered material handling equipment.
  • Provides exceptional customer service by being professional and polite during deliveries.
  • Reviews order manifests to ensure customer orders and daily routes are complete and accurate.
  • Performs pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
  • Maintains routine contact with the distribution center to receive instructions on delivery interruptions, such as traffic congestion or missing orders.
  • Prepares and maintains vehicle and customer order records in accordance with company policies and procedures.
  • Contacts customers to provide updates on delivery statuses.
  • Provides feedback to management on escalated customer service and sales-related issues.
  • A requirement of this position is an acceptable MVR status and a valid driver’s license.
  • HS Diploma or GED strongly preferred.
  • Specialized skills training/certification may be required.
  • Generally 2-5 years of experience in area of responsibility.
  • Prior experience delivering merchandise to customers using a box truck or similar vehicle.
  • 1+ years of experience operating material handling equipment.
  • No more than 2 minor accidents in the past rolling 3 years.
  • No more than 2 moving violations in the past rolling 3 years.
  • Wholesale distribution experience.
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