Factory Direct – Delivery Driver - Warehouse associate

Bosch-HomeComfort • Marlborough, MA

3h

About The Position

The Delivery / warehouse associate deals directly with our customers on a daily basis, to ensure they have a positive experience. As a member of the branch team, This will primarily be accomplished through picking, loading, delivering, and unloading our products directly to our customers, or to other company locations. This includes safe and efficient operations of vehicle, and material handling equipment, including but not limited to forklifts, pallet jacks, dolly's, in compliance of company policy and government regulations.

This position will regularly be asked to support other branch activities to ensure its success. this may include but not limited to helping with all warehouse duties, assisting the branch manager and the location's counter sales associates in the support of their duties, inventory management, and other duties required.

Requirements

• Experience with driving a 26’ commercial straight box truck, and flat bed, Ability to pass a driving test.
• Proficiency in a Windows operating environment, including email and Microsoft Office software.
• 2+ years of warehouse / distribution center operational work preferred.
• High school diploma or equivalent combined education and experiences.
• Strong interpersonal, customer relationship and decision-making skills.
• effective and professional communication and organizational skills.
• Ability to work effectively as a team member, in a high volume fast paced environment.
• strong analytical skills, and decision-making skills.
• Proficiency in windows and Microsoft office software.
• 2-4 years of delivery driver experience of a NON - CDL commercial vehicle weighing 10k-26k pounds, CDL, DOT experience is highly welcomed.

Nice To Haves

• HVAC industry experience prefered, including warehouse and forlift operations.

Responsibilities

• As the daily face of the company to our customers, it is imperative to ensure they have a positive experience, while maintaining safety, quality, and other policies and standards.
• as a part of the branch team, We delight our customers by providing quality products and services which meet or exceed their requirements and evolving expectations. this is achieved through a commitment to continuous improvement, and the pursuit of a zero-defect culture.
• Manage customer relationships and enhance the customer experience.
• communicates in professional and courteous manner, daily with customers via face-to-face interaction, phone, email, or other means necessary to provide best in class service.
• Engage in supporting and maintaining the efficient operations of the branch in accordance with current guidelines policies, practices, and procedures.
• proactively engage in the safe efficient operations of the warehouse.
• shipping and receiving activities as required to assure that products are handled and stored in a safe and efficient manner. proper picking of orders including managing first in and first out (FIFO) compliance.
• receive returned product from customers - inspecting for damage, check packing slip for product accuracy, and securing returning product to ensure safe and undamaged return.
• Ensure the safe conditions and operations of our company vehicles.
• Accurate and secure transport of ordered parts and equipment to our customers.
• Pleasant and cooperative delivery of orders, recognizing your role as an ambassador of our company and brand.

Benefits

• We offer a competitive compensation and a benefits package designed to empower you in every area of your life.
• This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection.
• We're investing in your success!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED