Delivery Driver / Retail Operations Associate

K&L Wine Merchants • Culver City, CA

13d

About The Position

K&L Wine Merchants is widely recognized as one of the leading independent wine retailers in the United States. We offer a world-class selection of wine, spirits, and beer at our retail locations and through our website. We are a growth-minded company made up of a tight-knit team dedicated to providing excellent, knowledgeable service to our loyal customers. If you are seeking an exciting career and an “all-access pass” to the business and culture of wine and spirits, K&L Wine Merchants is the perfect match. WHAT WE’RE LOOKING FOR We are seeking an energetic, reliable Delivery Driver / Retail Operations Associate who is a proven team player with a positive, can-do attitude. This is a hands-on, physically active role that combines local delivery responsibilities with warehouse, fulfillment, and in-store pickup support. You will serve as a key point of contact between K&L and our customers—ensuring accurate, timely deliveries—while also supporting daily warehouse operations during non-delivery hours. If you are hardworking, detail-oriented, and looking to grow with a respected company, we’d love to hear from you.

Requirements

• Strong attention to detail and organization
• Valid California driver’s license with a clean driving record
• Must be able to work weekends (at least one day required; both preferred)
• Ability to lift and carry up to 50 lbs
• Ability to stand and walk up to 8 hours per day
• Ability to bend, stoop, twist, and kneel frequently
• Ability to load, unload, and safely operate a hand truck
• Prior delivery driving, warehouse, or customer service experience preferred
• Experience with Office 365, shipping software, warehouse technology, and handheld devices a plus

Nice To Haves

• Prior delivery driving, warehouse, or customer service experience preferred
• Experience with Office 365, shipping software, warehouse technology, and handheld devices a plus

Responsibilities

• Deliver wine and spirits to customers using a company vehicle
• Follow assigned routes and delivery schedules using a mobile device
• Verify recipient proof of age for every delivery
• Provide courteous, professional, and consistent customer service
• Load, unload, and secure product safely during deliveries
• Fulfill web orders and in-store/curbside pickup orders
• Check in, receive, and stow product deliveries and inventory transfers
• Consolidate and organize paid customer orders in will-call areas
• Pack and organize delivery orders accurately
• Process credit card payments for completed orders
• Maintain and resolve problem orders (missing items, payment issues, etc.)
• Assist with warehouse organization and maintenance (sweeping, cardboard breakdown, etc.)
• Operate as a back-up driver for local deliveries as needed
• Work closely with the Retail Operations Manager to ensure a safe, organized facility

Benefits

• Medical/Dental/Vision insurance - K&L pays 100% of individual premium
• 401k plan, with company contribution
• 3 weeks of paid time off per year – time off accrual increases at 5 years of service
• 8 paid holidays
• Generous product discount
• Opportunities to advance in the wine and spirits industry

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed