Delivery Driver/Curbside Specialist

Jars Cannabis•New Buffalo, MI

About The Position

Ready to elevate your career path to a new all-time high? JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our industry while creating an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration. Implementing a progressive approach, we aim to provide only the highest quality of product and service to our customers and the communities that we are fortunate to inhabit. Striving to set a new standard of professional excellence in cannabis retail, our highly motivated team is comprised of knowledgeable experts who are committed to making the integration of cannabis into any lifestyle both easy and accessible. Does this spark your interest? If so, we'd love to hear from you! What we are looking for: A JARS Delivery Driver/Curbside Specialist is much more than just an average delivery driver. You are a cross trained individual who can function in all store departments as well as provide exceptional customer service at the door and behind the wheel. This position is for an individual looking to showcase a multi-faceted skillset in a fast paced, contagiously enthusiastic environment. Strong attention to state and CRA compliance rules and regulations is required for this role. The Delivery Driver role offers candidates an opportunity to gain experience in the fast-growing cannabis industry while providing JARS customers with access to high quality, safe, and legal cannabis products.

Requirements

Minimum 1 year of customer service experience working within in a retail, sales and/or hospitality environment
Minimum 1 year of delivery experience is preferred, but not required
Acquired knowledge of cannabis strains and applications
Must be able to handle fast-paced situations and multi-task
Must have a valid drivers license
Must pass a MVR background check
Exceptional interpersonal, communication and customer service skills
Uses basic math skills
Must be 21 years of age or older
High school diploma or General Education Diploma (GED) is required
Must be willing to submit to a background check

Responsibilities

Deliver orders to customers in an efficient and timely manner
Works scheduled shifts and follows the company's attendance policy
Follows all delivery safety and CRA rules policies
Timely and effective communication when issues arise while making deliveries
Promoting the perks of being a JARS customer (Loyalty Program, Referrals, etc.)
Verifies correct cash amounts during transactions
Responsible for reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
Understands the operations of curbside and can fill in when needed
Verifies customer information upon delivery per CRA rules and regulations
Escalates customer issues to upper management when appropriate
Maintains a positive, caring attitude, and treats both customer and co-workers with respect
Fills in when short-staffed and is willing to be cross-trained
Follows and integrates JARS company policies and procedures with on-the-job interactions, tasks, and behaviors
Listens and responds to customer and coworker needs/requests appropriately and timely
Manage documents associated with medical cannabis delivery ensuring that proper documents are kept and manifests are returned completed and ready for filing