About The Position

The following is considered minimum expectations in performance while working for Domino’s Pizza. Employees are expected to assist customers in a polite and courteous manner while being knowledgeable of the menu. They must maintain a perfect image according to company standards and demonstrate customer service steps effectively. Pizza makers have specific responsibilities regarding ingredient counts and product preparation, while drivers have guidelines for handling cash and maintaining their vehicles.

Responsibilities

  • Answer the phone or assist carryout customers politely and courteously.
  • Maintain a perfect image according to company standards.
  • Demonstrate customer WOW steps: Apologize, Give them what they want, Give them something extra.
  • Count pepperoni and ham on every order every day, regardless of topping amount.
  • Ensure pizzas are not cleared before they are ready to be placed in the oven.
  • Carry $1 in coin change on every delivery.
  • Say 'Let me get your change' on every order without exception.
  • Carry no more than $20 while on the clock, including personal money.
  • Avoid carrying a pocket knife or any weapon while working.
  • Keep driver vehicles neat, clean, and in a positive image.
  • Do not be routed early or checked in early from delivery.
  • Wash hands prior to making products.
  • Follow proper procedures for product preparation.
  • Complete Safe Delivery CBT.
  • Repeat every order for accuracy and confirm name and address.
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