About The Position

The position at Domino's Pizza involves various responsibilities focused on customer service and food preparation. Employees are expected to maintain a high standard of performance, ensuring that customers receive excellent service and that food is prepared according to company standards. This includes being knowledgeable about the menu, following specific procedures for food preparation, and ensuring a clean and professional image while on the job.

Requirements

  • Ability to provide excellent customer service.
  • Knowledge of the menu and food preparation standards.
  • Attention to detail in following procedures and protocols.
  • Ability to maintain a clean and professional appearance.

Responsibilities

  • Answering the phone and assisting carryout customers politely and courteously.
  • Demonstrating knowledge of the menu and providing helpful information to customers.
  • Maintaining a perfect image according to company standards.
  • Following customer WOW steps: Apologize, give them what they want, and provide something extra.
  • Counting pepperoni and ham on every order daily, regardless of topping amount.
  • Ensuring pizzas are not cleared before they are ready to be placed in the oven.
  • Drivers must carry $1 in coin change for every delivery and say 'Let me get your change' on every order.
  • Limiting personal money to no more than $20 while on the clock.
  • Prohibiting pocket knives or weapons while working.
  • Maintaining neat and clean driver vehicles that reflect a positive image.
  • Not being routed or checked in early from deliveries.
  • Washing hands prior to making products.
  • Following proper procedures for food preparation and delivery.
  • Completing Safe Delivery CBT training for all drivers.
  • Repeating every order for accuracy and confirming name and address.

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What This Job Offers

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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