Delivery Driver(06211) - 1136 S. Colorado Blvd.

About the position

The position at Domino's Pizza involves various responsibilities focused on customer service and food preparation. Employees are expected to maintain a polite and courteous demeanor while assisting customers, whether on the phone or in person. Knowledge of the menu is essential to provide accurate information and assistance. Employees must adhere to specific standards regarding appearance and conduct, ensuring a positive image for the company. Additionally, there are strict protocols for food preparation and delivery that must be followed to ensure quality and safety.

Responsibilities

• Answering the phone and assisting carryout customers politely and knowledgeably about the menu.
• Maintaining a professional appearance according to company standards.
• Demonstrating customer service steps: Apologize, give them what they want, and provide something extra.
• Counting pepperoni and ham on every order daily, regardless of topping amount.
• Ensuring pizzas are not cleared before they are ready for the oven.
• Drivers must carry $1 in coin change for every delivery and say 'Let me get your change' on every order.
• Limiting personal cash to no more than $20 while on the clock.
• Prohibiting weapons, including pocket knives, while working.
• Keeping driver vehicles neat and clean to maintain a positive image.
• Not routing or checking in drivers early from deliveries.
• Washing hands prior to making products.
• Following proper procedures for food preparation and delivery.
• Completing Safe Delivery CBT training for all drivers.
• Repeating every order for accuracy and confirming name and address.

Requirements

• Ability to provide excellent customer service and maintain a positive attitude.
• Knowledge of the menu and ability to assist customers effectively.
• Adherence to company standards for appearance and conduct.
• Ability to follow strict food preparation and delivery protocols.