Delivery Driver(06033) - 426 Furr St.

Domino's Pizza • South Hill, VA

134d

About The Position

The following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu. Being in perfect image according to standard. Knowing and demonstrating customer WOW steps: 1) Apologize 2) Give them what they want 3) Give them something extra. All Pizza makers must count pepperoni and ham on every order every day no matter the topping amount when ordered. No one is allowed to clear pizzas before it is ready to place in the oven. Drivers must have $1 in coin change on every delivery. Drivers must say “Let me get your change” on every order - NO EXCEPTION. No one is allowed to carry more than $20 while on the clock including personal money. No one is allowed to have a pocket knife or any weapon while working. Driver vehicles are to be neat and clean and in positive image while working. Drivers are not to be routed early or checked in early from delivery. Pizza makers must wash hands prior to making products. Only proper procedure for products is allowed. Every driver must have done Safe Delivery CBT. Every order is to be repeated for accuracy and name and address confirmed.

Requirements

• Must be able to answer phones and assist customers politely.
• Knowledge of the menu is required.
• Ability to follow customer service steps as outlined.
• Must count toppings accurately on every order.
• Must adhere to food safety and preparation standards.
• Drivers must have change for deliveries and follow specific communication protocols.
• Must maintain a clean and professional appearance.

Responsibilities

• Answering the phone or assisting carryout customers in a polite and courteous manner.
• Being knowledgeable of the menu and helpful to customers.
• Demonstrating customer WOW steps: Apologize, Give them what they want, Give them something extra.
• Counting pepperoni and ham on every order every day.
• Ensuring pizzas are not cleared before they are ready to be placed in the oven.
• Having $1 in coin change on every delivery as a driver.
• Saying 'Let me get your change' on every order as a driver.
• Not carrying more than $20 while on the clock, including personal money.
• Maintaining a neat and clean driver vehicle.
• Not being routed early or checked in early from delivery as a driver.
• Washing hands prior to making products as a pizza maker.
• Following proper procedures for products.
• Completing Safe Delivery CBT as a driver.
• Repeating every order for accuracy and confirming name and address.

What This Job Offers

• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed