Delivery Director & Colombia Country Manager

Wizeline-posted 2 months ago
Bogota, NJ
1,001-5,000 employees
Professional, Scientific, and Technical Services
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Wizeline, a global AI-native technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact. With the right people and the right ideas, there's no limit to what we can achieve.

  • Build and maintain strong relationships with C-level executives and key decision-makers to align expectations with Wizeline's global delivery strategy.
  • Oversee multiple programs and delivery teams to ensure consistent quality, efficiency, and measurable business outcomes.
  • Define and implement delivery processes, policies, and control mechanisms to enable coordinated execution and scalability across all teams.
  • Partner with Sales and Solutions teams to shape Statements of Work (SOWs), support renewals, and ensure profitable and technically sound engagements.
  • Anticipate delivery risks and activate cross-functional responses to resolve issues before they impact clients or teams.
  • Coach and empower Delivery and Program Managers to increase autonomy, performance, and leadership maturity.
  • Use data-driven metrics to track productivity, profitability, and client satisfaction, driving strategic decisions and continuous improvement.
  • Ensure local delivery practices are fully aligned with Wizeline's global strategy to drive coherence and long-term value creation.
  • Position Wizeline Colombia as a center of excellence by building strategic relationships and showcasing outcomes.
  • Lead cross-functional efforts to collaboratively develop and execute a multi-year growth plan.
  • Coordinate and host customer visits to the Colombia office to strengthen client relationships.
  • Oversee the efficiency of local operations and proactively identify and escalate blockers, risks, or opportunities for improvement.
  • Foster a culture of collaboration, innovation, and continuous learning across local teams.
  • Represent Wizeline with industry associations, universities, chambers, and government entities to build strategic relationships.
  • Willingness to travel.
  • Exceptional communicator.
  • Fluent English speaker.
  • 5+ years of experience with the role or similar roles.
  • Experience working with and leading dispersed cross-functional teams.
  • Knowledge of software development processes in an agile environment.
  • Experience in software development and product management.
  • Experience managing strategic customer relationships.
  • Leverage one or more AI tools to optimize and augment day-to-day work.
  • Broad knowledge of project and program management methodologies.
  • Understand the wider objectives of the customer, such as business and strategic goals.
  • Ability to work with a wide range of individuals and personalities.
  • Strong leadership and managerial skills with appropriate experience.
  • Strong knowledge of budgeting, project financial management, and resource allocation procedures.
  • A High-Impact Environment.
  • Commitment to Professional Development.
  • Flexible and Collaborative Culture.
  • Global Opportunities.
  • Vibrant Community.
  • Total Rewards.
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