Delivery Coordinator

Office Depot • Richmond, VA

3d

About The Position

The Specialist, Desktop Delivery is responsible for the delivery of customer orders directly to desktops, i.e. many customers under one roof; Duties are performed in a productive, time sensitive and customer service manner. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Requirements

• High School diploma or equivalent edu preferred
• Minimum 1 year experience in related field
• Experience in the delivery of small packages preferred.
• Previous customer experience preferred.
• Experience in use of pallet jacks, hand trucks preferred;;
• Experience using POD or tablet device in the scanning of customer products. Familiarity with scanner and GIS devices preferred.
• Ability to communicate both verbally and in writing, using the English language (English competency)
• Basic product knowledge.
• Knowledge of operation of power/mobile equipment.
• Ability to understand addition, subtraction, multiplication and division and job literacy.
• Ability to perform work responsibilities independently, unsupervised in a customer business environment respective of their individual office operating policies and processes.
• Must have access to vehicle capable of transporting necessary equipment, two-wheeler and office supply orders from drop-point to end user.
• Maintain professional appearance
• Must communicate with supervisory staff if all deliveries and or pickups are not made
• Must be a team player, and be flexible in their day to day routine due to business needs and changes
• Demonstrate a commitment to Office Depot core values and adherence to established Standard Operating Procedures
• Ability to transport single cartons up to 75 pounds as needed
• Ability to use manual pallet jacks, hand trucks
• Repetitive lifting
• Ability to stand; on feet for long periods of time, continuous walking;; including stairs

Responsibilities

• Delivery of office products to multiple buildings/businesses and select customer locations as defined and directed by location delivery management and customer specific delivery requirements but independent of a delivery route and/or delivery vehicle.
• Management of cabinet/supply room functions. Perform inventory/stocking of various customer specific areas and ordering supplies based on min/max levels.
• Is also responsible for timely returns as defined by customer requirements or expectations.
• Must communicate customer feedback to Sales and/or Supervisor, contribute ideas and suggestions for improvements utilizing LEAN practices, and complete appropriate paperwork.
• Must also properly account for the receipt, delivery and customer returns. Ability to train a backup to cover duties when absent.
• Responsible for cross-training and providing assistance at other delivery locations, as necessary.
• Is responsible for timely delivery as defined by delivery structure requirements, customer requirements or expectations

Benefits

• The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees