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Delivery Coordinator & Clerk
$39,520 - $45,760/Yr
Govind Pharm
posted 2 months ago
Full-time - Entry Level
About the position
The Delivery Coordinator & Clerk at Govind Pharm Inc. is a full-time role focused on efficiently managing the dispatching of deliveries and handling front office responsibilities within a rapidly growing specialty pharmacy. The position requires a self-motivated individual who can multitask effectively, ensuring that medications are delivered to patients in a timely manner while also providing excellent customer service at the pharmacy's front desk.
Responsibilities
- Process deliveries given by pharmacists
- Prepare, manage and confirm receipt of patient orders
- Collect payment through various payment methods through point of sale
- Daily register duties
- Create delivery routes using delivery routing software
- Assign specific delivery methods (In-house delivery person, RxToGo, Fedex, USPS)
- Communicate with delivery associates to ensure that drivers are adequately prepared for dispatch
- Dispatch drivers to deliver medications to patients
- Reroute drivers en route as needed
- Updating patient profiles, address, private house etc.
- Collect/save proof of deliveries
- Answering phones then taking messages or directing callers to Ring Central system or appropriate person
- Greeting walk-in customers picking up medications
- Receiving customer service requests and either resolving them or passing them on to the correct department
- Conduct pharmacy transactions such as but not limited to processing sales, operating point of sale and/or cashier responsibilities
- Facilitate Over-The-Counter program while maintaining cleanliness of front retail store, reordering & restocking inventory
Requirements
- 2 or more years of experience routing, coordinating and dispatching deliveries
- Upbeat personality and ability to work well with others on the team
- Great communication skills with team and patients
- Knowledge of local roads and highways
- Computer literacy
- Attention to detail and ability to multitask
- Previous pharmacy experience preferred
Benefits
- Health insurance
- 401(k)
- Paid time off
- 401(k) matching
