Delivery Coordinator/BMW Genius

FIELDS MOTORCARS OF LAKELAND • Lakeland, FL

401d

About The Position

The Delivery Coordinator/BMW Genius at Fields Motorcars of Lakeland is responsible for providing a luxury experience to both internal and external customers. This role focuses on guiding clients through the vehicle selection and delivery process, ensuring they understand the features and benefits of their chosen vehicle while fostering long-term relationships with customers.

Requirements

• Maintain an enthusiastic, high-energy personality throughout the workday.
• Excellent verbal and written communication skills.
• Excellent listening skills.
• Ability to work in a team setting.
• Valid driver's license with an acceptable driving record according to dealership guidelines.
• Willing to submit to a pre-employment background and MVR check.

Responsibilities

• Greet and guide clients as they appear on the lot to proceed into the sales process.
• Engage in conversation with clients to fully understand their needs.
• Assist clients to identify a vehicle that fulfills their wants and needs.
• Be the vehicle expert, knowing the ins and outs of product offerings, optional packages, and latest technology.
• Customize vehicle delivery while ensuring that the client understands the vehicle's operational features.
• Daily follow up using the dealership's Customer Relationship Management System (CRM).
• Bring a positive attitude and 'A game' every day.

Benefits

• Sundays off
• Personal Time Off
• Paid Training
• Employee vehicle purchase plans
• Health and wellness
• Saturday Lunches
• Discounts on products and services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed