IBM-posted 3 months ago
Full-time • Mid Level
Hybrid • Texas, AL
5,001-10,000 employees
Professional, Scientific, and Technical Services

Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best-running and growing their business. Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you apply passion to work that will positively impact the world around us.

  • Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration and product support with a sense of urgency.
  • Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day-two operations.
  • Technical Solution Workshops: Conducting and participating in technical solution workshops.
  • Building Effective Relationships: Developing successful relationships at all levels -from engineers to CxOs-with experience of navigating challenging debate to reach healthy resolutions.
  • Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation, curiosity, initiative in addition to navigating data and people to find answers and present solutions.
  • Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team.
  • 3-5+ years of Cloud/FinOps experience: Has strong understanding of applying cloud technologies to a business and is attuned to the shifts in architecture occurring in the industry solutions.
  • 3-5+ years of experience in a technical consultant, product specialist or technical analyst role for medium to large-scale business software implementation projects.
  • Understands and communicates change management processes and methodologies to lead discussions around adoption strategies.
  • Time Management - Uses time effectively and efficiently.
  • Customer Focus - Dedicated to meeting the expectations and requirements of customers.
  • Strong to expert skills in data analysis/manipulation and can leverage API and other tooling to develop creative solutions.
  • Hands-on experience, knowledge and application with relational databases and data modeling.
  • Ability to quickly comprehend complex spreadsheets/data to streamline the underlying processes into the Cloud solution and quickly detecting and resolving data-related issues; versed in formulaic logic.
  • AWS Certified Cloud Practitioner or higher.
  • Microsoft Certified: Azure Fundamentals or higher.
  • Associate Google Cloud Certified or higher.
  • FinOps Certified Practitioner or higher.
  • Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being.
  • Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs.
  • Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs.
  • Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals.
  • Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences.
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