Crafty-posted 4 days ago
Full-time • Entry Level
Onsite • Fairfield, NJ
101-250 employees

This is a high-energy role for people who derive joy from being a part of a highly efficient, well executed operation focused on teamwork and client satisfaction. Crafty is looking for a Delivery Associate whose responsibilities will include: Delivery: Successfully complete 5-8 delivery stops during your day where you will safely navigate the loading/unloading of the delivery truck, delivering product directly into our client locations. Safe Driving: Safely maneuver one of our box trucks through a route delivering food, beverages, and smiles to our clients. (Valid Driver's license required) Customer Service: Engage with our clients and other Crafty team members onsite, delivering the highest quality service Maintenance + Inventory: Perform routine maintenance on machines (such as coffee & kegerators) and quality control checks when required Communication: Communicate and escalate any location needs or safety concerns to the Crafty team, and accurately complete pre/post route paperwork This role is a full-time, hourly role within Crafty for our New York market's morning shift (Monday-Friday, 4:30am - 1:00pm ET). This role is based out of our New Jersey warehouse and will make deliveries throughout the New York City Area and succeed by meeting the skill based qualifications below:

  • Successfully complete 5-8 delivery stops during your day where you will safely navigate the loading/unloading of the delivery truck, delivering product directly into our client locations.
  • Safely maneuver one of our box trucks through a route delivering food, beverages, and smiles to our clients.
  • Engage with our clients and other Crafty team members onsite, delivering the highest quality service
  • Perform routine maintenance on machines (such as coffee & kegerators) and quality control checks when required
  • Communicate and escalate any location needs or safety concerns to the Crafty team, and accurately complete pre/post route paperwork
  • Client Obsessed: Demonstrates a deep commitment to understanding and exceeding client needs and preferences, consistently showing eagerness and patience in all client interactions.
  • Effective Communicator: Demonstrates exceptional communication skills across interpersonal, verbal, and written formats to ensure clear, accurate, and positive interactions.
  • Operationally Sound: Ensures that all operations run smoothly, efficiently, and effectively, adhering to best practices and standards.
  • Reliable: Shows accountability, punctuality, and consistency in fulfilling commitments. Maintaining high service standards, fostering client & team trust, and contributing to operational efficiency.
  • Resilient: Quickly adapts to change, anticipates and addresses challenges with strong problem-solving skills, and maintains a positive attitude to ensure ongoing success.
  • The role frequently requires lifting items weighing over 50 lbs throughout the day and safely handling bulky items up to 150 lbs.
  • Collaborative: Encompasses the ability to work effectively with others towards shared goals while providing and receiving constructive input to enhance individual and team performance Demonstrates a team-oriented approach, emphasizing teamwork, supportive behavior, constructive conflict resolution, and a commitment to shared success.
  • Adherence to Standards: The commitment to following established guidelines, regulations, or protocols consistently.
  • Attention to Detail: Demonstrates exceptional attention to detail in operations by delivering all products on time, in full, and at the correct location.
  • Valid Driver's license required
  • Crafty healthcare plan, covering primary health, dental, and vision plans
  • 401k
  • paid time off
  • equipment certification courses
  • parental leave
  • Crafty-grade snacks, beverages, and fun events!
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