Delivery Assistant

HD Supply•City of Industry, CA

1d•$22 - $25

About The Position

Assists delivery drivers with customer orders, including loading and off-loading product, interfacing with customers, and ensuring all safety procedures and practices are followed and maintained. This role does not require or allow the operation of a company or rental vehicle.

Requirements

0-2 years of experience in area of responsibility.
HS Diploma or GED strongly preferred.

Nice To Haves

Knowledge of warehouse procedures, requisitions, purchase orders, invoices, cargo securement requirements, and delivery documents.
Prior delivery assistant experience in a similar industry.
1+ years of experience operating material handling equipment.

Responsibilities

Works with delivery drivers to ensure the safe, accurate, and efficient delivery of customer orders.
Inspects deliveries prior to load to ensure customer orders are accurate and free of damage.
Assists with loading and unloading merchandise into and out of delivery vehicles when necessary using powered and non-powered material handling equipment.
Makes customer calls before and during delivery.
Interfaces with customers regarding orders, including providing proof of delivery and resolving basic customer service issues.
Relays escalated customer concerns to distribution center leadership.
Provides exceptional customer service by being polite and professional during deliveries.
Performs general warehouse duties as needed.