Delivery Assistant OFP

Andrews Distributing•Dallas, TX

13d•$19

About The Position

A Delivery Assistant partners with Delivery Services team members and works collaboratively to provide exceptional customer service to all accounts with product delivery and merchandising, responsible for the completeness and correctness of all delivered orders. This role works under the direction of the assigned Route/Swing Driver and is assigned to the Delivery Services department which is part of the Operations team. Here's more of what you will do... (Okay, not all in one day!) A Delivery Assistant can be expected to perform the following tasks in this role as a routine part of their job: Assists with deliveries to all scheduled accounts in accordance with Customer Service Guidelines while adhering to all applicable driving and safety regulations. Loads, unloads, and moves product repetitively using appropriate equipment throughout shift while maintaining a clean, clutter-free and organized work area and backroom in all retail accounts as directed by the Route/Swing Driver. Stocks all windows, cold boxes, coolers, hot shelves and displays in retail accounts quickly and efficiently as directed by the Route/Swing Driver. Rotates product to ensure quality standards are maintained. Adheres to Swap and Drop procedures and TABC Guidelines as required. Effectively communicates issues and opportunities to the Route/Swing Driver or Coach as needed to ensure customer satisfaction. Adheres to all applicable driving and safety regulations. This list is not all inclusive of other tasks and subtasks that may be necessary in performing this role, but rather an overview of the role’s primary work tasks. Here at Andrews, we always step outside of our normal responsibilities to assist each other and effectively care for Customers.

Requirements

High School Graduate or Equivalent Certificate
Current/Valid Driver’s License
Ability to stand and walk for extended periods of time.
Ability to pull/push a load up to 100 lbs.
On Premise: Requires heavy and repetitive lifting/placement of products up to 165 lbs.
Off Premise: Requires heavy and repetitive lifting/placement of products up to 55 lbs.
Bends, stoops, squats, kneels, crouches, crawls, climbs ladders and stairs, stands, walks, and turns/pivots frequently throughout duration of workday.
Requires ability to tolerate working in an environment with inside/outside ambient/extreme temperatures.
Must be able to work in noisy and crowded environments.
Driving may be required during the workday.
Ability to use a personal computer for tasks such as communicating via email, inputting data and other forms of documentation using company and industry software.
Ability to speak, hear, and see is required to communicate with employees, and to operate varied machinery, equipment, computers and vehicles.
Hand-eye coordination and fine manipulation skills are necessary to operate computers and various facility machinery and equipment.
Ability to perform job functions in compliance with company policies and procedures, including safety policies and best practices.
Must be able to maintain a current/valid driver's license.
Must maintain regular and punctual attendance.

Nice To Haves

Prior Beer Industry Experience
Previous Retail or Customer Service Experience
Previous Physically Demanding Work Experience

Responsibilities

Assists with deliveries to all scheduled accounts in accordance with Customer Service Guidelines while adhering to all applicable driving and safety regulations.
Loads, unloads, and moves product repetitively using appropriate equipment throughout shift while maintaining a clean, clutter-free and organized work area and backroom in all retail accounts as directed by the Route/Swing Driver.
Stocks all windows, cold boxes, coolers, hot shelves and displays in retail accounts quickly and efficiently as directed by the Route/Swing Driver.
Rotates product to ensure quality standards are maintained.
Adheres to Swap and Drop procedures and TABC Guidelines as required.
Effectively communicates issues and opportunities to the Route/Swing Driver or Coach as needed to ensure customer satisfaction.
Adheres to all applicable driving and safety regulations.