Delivery Area Manager

Havertys•Charlotte, NC

29d•$60,000 - $80,000

About The Position

At Havertys we furnish happiness by prioritizing our customer’s goal of having a warm and inviting home. Since 1855, Havertys customers shop with confidence because we always stand behind the customers' purchase. It’s that simple. Havertys Furniture seeks an experienced and motivated Delivery Area Manager to manage the Furniture Delivery Driver teams in your area. As a Delivery Area Manager, you can expect to make $60,000 - $80,000 as a base salary depending on experience. Havertys Delivery Area Manager, (DAM) manages the daily activities of the home delivery teams. As a leader, you will focus on the performance, staffing, training, and service level of your delivery area. Communicating daily with all team members and helping them address all issues dealing with the delivery of Havertys Furniture products to our customers.

Requirements

DOT Certification is required for the position.
The Delivery Area Manager must be willing and able to pass a DOT physical/drug test and receive a DOT Card.
Travel required up to 50% of the time depending on multiple factors.
Ability to work with different levels of management, including Distribution, Store and, Profit Center
Outstanding communication skills (both oral and written)
Excellent interpersonal skills
Must be self-motivated, detailed and results driven
Ability to work in a team environment
Must be able to handle problems and make key decisions under tight time constraints
Excellent computer skills and proven ability to learn new software as needed.

Responsibilities

Work with logistics and Store Manager to ensure the capacity matches the budget, equipment, and overtime plan.
Review the zip code schedule and adjust or approve out of normal deliveries.
Monitors the fuel purchases for the delivery trucks assigned to the delivery area.
Monitor truck maintenance and repair.
The DA Manager is expected to do a “ride along” 50% of their time and complete trip report after each ride along. This requires overnight travel assigned locations.
The DA Manager will lead all Delivery Driver selection, performance management and coaching and will be in person for sensitive team member discussions.
Approves and tracks vacation and ensures accuracy of all hours submitted by team members while monitoring overtime.
Scheduling of non-delivery or service work at a store will need to be preplanned with the DA Manager and Store Manager.
Maintains DOT files, attendance records, exception reports and reports and manages accidents and worker compensation claims.
Scheduling a bi-weekly meeting with delivery and service teams.
Helps identify and select lead drivers.
Complete all assigned General Controls on a timely basis.