Delivery and Consulting Lead for Supply Chain Solutions
About The Position
Logistics Reply, part of the Reply Network, is a leader in Supply Chain Execution solutions. We support and advise our customers in Automotive, Manufacturing, Retail, and beyond in all aspects of Supply Chain Execution (e.g., Warehouse Management, Transportation Management). From designing and developing customized SCE solutions to implementing and deploying our proprietary solutions (ranked in the Gartner Magic Quadrant), Logistics Reply drives its customers to the future of the Supply Chain. At Logistics Reply, you will step into a senior leadership role as Delivery and Consulting Lead for Supply Chain Solutions, responsible for the overall success, scalability, and financial performance of LEA Replyâs consulting and implementation services across North America. You will own delivery excellence across LEA Reply platform implementations, from project kickoff through go-live and post-go-live stabilization, ensuring projects are delivered on time, on budget, and aligned to customer business outcomes, while building a repeatable, scalable delivery model that supports our growth strategy. You will work closely with Sales, Product Management, Global Reply Delivery teams, and Partners to reduce delivery risk, improve margins, and develop long-term, referenceable customers.
Requirements
- 5 years of experience in supply chain software consulting or implementation leadership.
- Proven experience delivering WMS or supply chain execution system implementations.
- Proven knowledge of system architectures and modern technologies
- Experience managing multi-site, enterprise, or global deployments.
- Strong team organization acumen with attention to financial aspects related to long-term projects.
- Executive-level communication and stakeholder management skills.
Nice To Haves
- Background in Food & Beverage, Grocery, Retail, Manufacturing, or 3PL.
- Experience working for a software vendor, SI, or global consulting organization.
- Experience with modular or microservices-based platforms.
- Familiarity with global delivery and near/offshore models.
Responsibilities
- Own end-to-end delivery of all LEA Reply implementations in North America (WMS, YMS, LMS, and related modules).
- Define and enforce delivery governance, methodology, and quality standards aligned with global Reply frameworks.
- Build and scale the North American implementation team, including onboarding, training, structure, and performance management.
- Proactively manage delivery risk, escalations, and corrective action plans to ensure on-time, on-budget outcomes.
- Ensure solutions align with customer business objectives, ROI expectations, and operational realities, supporting late-stage sales and complex pursuits.
- Own services financial performance, including margin, utilization, forecasting, and delivery predictability.
- Oversee postâgo-live stabilization and transition to Customer Success, driving satisfaction and long-term referenceability.
- Collaborate with global Reply teams and partners to balance capacity, share best practices, and ensure consistent customer experience.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
