DELINQUENT TAX COLLECTION ASSISTANT I (SR-15) [1 vacancy]

City and County of Honolulu (HI)•Honolulu, HI

50d

About The Position

Help communities thrive by making every dollar count! Start your rewarding career with the City and County of Honolulu today! Ready to help people find solutions and support a fair and effective tax system? The Department of Budget and Fiscal Services, Treasury Division, located in Honolulu, is seeking a Delinquent TaxCollection AssistantIto assist with the collection of governmental and non-governmental delinquent real property taxes and other related fees. What You Will Do Collect overdue taxes and fees by reviewing finances, contacting taxpayers, arranging payments, and following laws to maximize city revenue. Locate delinquent taxpayers in the field, review their financial documents, and negotiate payment solutions. Recommend accounts for write-off or foreclosure by issuing legal notices, filing liens, researching unlocatable or dissolved accounts, and identifying unsellable properties. Review and adjust tax records, calculate total owed including penalties/interest, assess ability to pay, set up fair payment plans, protect the City's liens, and proceed with collection or foreclosure if agreements aren't met. Assist with foreclosure sales by researching records, locating assets, preparing items for auction, posting/removing foreclosure signs, and reviewing claims for sale proceeds. Refer difficult cases involving foreclosure, bankruptcy, or complex situations to higher-level collection assistants. Consult with the City's lawyers for guidance on legal matters, laws, rules, and regulations. Perform other related duties as required. Special Work Requirement Work schedule is from 7:45 a.m. until 4:30 p.m. Apply today! If you qualify for the position, your name will be eligible for referral to the hiring department for further consideration for the current job opening, as well as future vacancies for this job title.

Requirements

At time of application, you must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment.
Equivalent to graduation from high school. Responsible work experience which demonstrated the ability to perform the essential functions of the job may be substituted for education.
Three (3) years of public contact experience, two (2) of which shall have been in tax collection or similar activities which shall have involved the application and interpretation of laws, rules, regulations and procedures in collecting delinquent accounts or taxes or in determining tax liability.
An Associate degree in Business or a Bachelor's degree in Business Administration or a related field may substitute for the general public contact experience. However, there isno substitution for the two years of specialized experience in tax collection or similar activities.
Knowledge of tax collection methods, techniques, and procedures.
Basic principles and practices of public relations.
Interviewing and investigative methods and techniques.
Grammar, word usage, and report writing.
Learn and apply methods for analyzing financial records to locate assets for collecting delinquent taxes.
Make sound recommendations based on available information.
Interpret and explain real property tax laws, rules, and regulations.
Compute tax liabilities, interest, and penalties.
Deal tactfully and effectively with the public.

Responsibilities

Collect overdue taxes and fees by reviewing finances, contacting taxpayers, arranging payments, and following laws to maximize city revenue.
Locate delinquent taxpayers in the field, review their financial documents, and negotiate payment solutions.
Recommend accounts for write-off or foreclosure by issuing legal notices, filing liens, researching unlocatable or dissolved accounts, and identifying unsellable properties.
Review and adjust tax records, calculate total owed including penalties/interest, assess ability to pay, set up fair payment plans, protect the City's liens, and proceed with collection or foreclosure if agreements aren't met.
Assist with foreclosure sales by researching records, locating assets, preparing items for auction, posting/removing foreclosure signs, and reviewing claims for sale proceeds.
Refer difficult cases involving foreclosure, bankruptcy, or complex situations to higher-level collection assistants.
Consult with the City's lawyers for guidance on legal matters, laws, rules, and regulations.
Perform other related duties as required.

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