Deli Sous Chef

Sendiks Fine Foods Inc•Brookfield, WI

About The Position

PRIMARY OBJECTIVE: To provide customer service and cooking support to the Deli Department. To contribute toward ensuring a positive shopping environment for customers and a positive working environment for employees. NATURE AND SCOPE: Emphasis in this position is on providing proper preparation and display of product as well as prompt, courteous and accurate service to customers. The primary learning challenge is in product knowledge, case sets, tray assembly and equipment use. This position is responsible for providing effective training, development and work direction for department employees and requires the ability to encourage individual and group effort toward department objectives. The position requires ongoing moderate to heavy lifting, walking, standing, operation of deli equipment, exposure to hot surfaces and oils, social skills/verbal interaction, listening skills, judgment/decision making, reading, writing and math. Position functions and work hours may vary according to business needs. The Executive Chef or person in charge provides assignments and work direction.

Requirements

Lifting/carrying up to 60 lbs.
Pushing/pulling up to 250 lbs.
Equipment operation (box cutter, tongs, scales, wrapper, knives, slicer, broaster, chicken fryer, food processor, pizza oven, cleaning utensils)
Walking, turning, standing, reaching, stooping, bending, squatting
Judgment/decision making
Social skills/ verbal interaction
Listening skills
Reading, writing, math
Memorization
Exposure to cold temperatures
Exposure to hot surfaces and oils

Responsibilities

Assist in determining work priorities and establish work lists in order to consistently maintain adequate department conditions
Assist in determining work needs during the shift
Communicate with Deli Executive Chef concerning ongoing department status, including successes, problems and planning
Responsible for food preparation
Prepare a variety of meals in steamers, ovens or deep fryers
Cook in quantities according to menu and number of persons to be served
Assume 100% responsibility for quality of products served
Properly shave and slice deli meats and cheeses
Ensure proper handling, sanitation, freshness and quality of all products
Must obtain and/or maintain a current Food Handler’s Certificate.
Uphold all store, OSHA and State Food Handler’s practices and guidelines.
Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures.
Fill and rotate deli hot cases and displays
Ensure cases and displays are full, clean and attractive
Maintain proper refrigeration and handle product properly to avoid damage
Shrink items according to appearance and sell by date
Set cases and displays according to instructions
Assist in supervising of deli employees to ensure efficient labor utilization and effectiveness in meeting department objectives
Effectively communicate tasks and priorities
Follow up to ensure proper task completion and adherence to store and department policies and procedures
Ensure customers receive prompt and friendly service and assistance from all department employees
Ensure proper product handling to control shrinkage and waste
Shrink items according to appearance and sell by date
Assist in supervising department safety and sanitation programs
Ensure all employees are properly trained in equipment use, maintenance and sanitation standards, proper lifting and all related safety rules and procedures
Ensure no one under 18 years of age operates hazardous equipment
Conduct department inspections and maintain safety checklist
Ensure department compliance with sanitation-related issues relative to outside sanitation auditors and public health inspections
Ensure personal protective devices (chemical resistant gloves, splash goggles) are used
Assist in ordering and receiving of product
Correctly match delivery to invoice and sign
Monitor product quality
Store product and ensure proper refrigeration
Break down department and perform cleaning duties
Close the kitchen properly and follow closing procedures for kitchen stations
Assist others in closing the kitchen
Wash dishes
Break down, wash and sanitize; sharpen slicers
Clean cases, ovens and fryers
Sweep and mop floors
Use personal protective devices (cut resistant gloves, chemical resistant gloves, chemical splash goggles, poly gloves) as instructed
Assist with menu planning, answering phone calls, merchandising, pricing procedures, product development and employee training
Follow all store and department policies and procedures