Deli & Meat Manager

Mississippi Market Natural Foods Co-op • St Paul, MN

6d • Onsite

About The Position

The Deli & Meat Manager i s accountable for achieving impactful results that exemplify integrity, foster trust, and uphold the mission, vision, and values of our cooperative. This position oversees the operations of the deli , meat, and cheese department to ensure excellent customer outcomes, effective team leadership, a positive and safe work environment, organized and efficient operations, a visually appealing space, and s ound financial outcomes. Specific areas of accountability include customer service, team leadership, food and staff safety, operations, purchasing and merchandising, and creating a welcoming and inclusive environment for staff and customers. This position is also responsible for collaborating with Mississippi Market's administrative functions (HR, Finance, Marketing, Purchasing ) to ensure strong organizational alignment and communications.

Requirements

• Customer Service: Proven ability to provide exceptional customer service and experience, utilizing feedback, and suggesting operational improvements to enhance customer satisfaction; proactively monitoring in-store customer needs and trends, with the ability to elevate issues as needed
• Food Service: Direct experience with food preparation including oversight of quality and safety
• Operational Excellence: Demonstrated ability to ensure smooth and coordinated day-to-day operations, managing resources effectively, and utilizing processes to enhance productivity and ensure high quality product, services, customer interactions; strong prioritization skills to effectively manage competing demands and changing priorities; skilled in delegating tasks and responsibilities to team members as appropriate
• Financial Acumen: Demonstrated experience working within a budget, limiting costs, managing inventory, and achieving product margins to maximize revenue and contribute to financial goals; proven ability to achieve outcomes that support departmental goals
• Team Leadership: Proven ability to foster and model a culture of inclusivity, professionalism, teamwork, and collaboration; a desire to grow and develop staff; experienced in hiring, training, coaching, and providing feedback to support team development
• Communication: Proven ability to actively listen and effectively express ideas, goals, policies, changes, and feedback; demonstrated self-awareness including understanding the impact of verbal and non-verbal communication on stakeholders; ability to remain calm, professional, and optimistic during challenging situations; proven ability to resolve conflict and disagreements in a constructive and positive manner
• Prioritization and Time Management: Proven ability to prioritize and effectively manage competing demands and changing priorities; skilled in delegating tasks and responsibilities to team members as appropriate ; the ability to balance priorities and manage time to effectively lead and develop departmental staff
• Adaptability and Resiliency: Proven ability to be flexible and adaptable to changing circumstances and demands, ensuring department remains responsive to customer needs; along with the resiliency to handle setbacks, learn from experiences, and foster an adaptable team
• Problem Solving and Decision Making: Proven ability to identify, seek, and implement effective solutions to task-based work or departmental problems; a history of choosing the best course of action based on the pros and cons, available resources, long term impact, and potential outcomes of a decision; demonstrates a problem-solving mindset and an innovative thinking; proven ability to make effective decisions during challenging situations
• Technical Skills : Basic to intermediate computer skills including web browsing and Microsoft Office and/or Office 365; proven ability to effectively use technology including email, message boards, etc. for communication; basic math skills including the ability to add, subtract, multiply, and divide
• This position requires an individual to be at least 18 years old.

Nice To Haves

• Retail Experience: Experience working in a fast-paced grocery retail setting
• Industry Knowledge: Familiarity with natural foods products and industry strongly preferred
• Multi-Department Oversight: Demonstrated ability to provide effective oversight and leadership for a store, departments, or units
• Safety Practices: Familiarity with food and staff safety practices
• Technical Skills: Demonstrated ability to effectively utilize SharePoint and Teams; proficient in Microsoft Excel including ability to navigate spreadsheets and familiarity of basic functions, such as copy/paste, calculate sums
• ServSafe Certification
• Multilingual

Benefits

• 20% employee discount
• Excellent paid time off and paid volunteering
• 401(k) matching
• Low-cost health insurance premium options, and FREE access to primary care and mental health counseling for those enrolled in our medical insurance
• EAP
• On Demand Pay
• Free food "buddies"
• Employee referral bonuses
• Dress code that allows for inclusivity and creativity

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed