Deli Manager
About The Position
PRIMARY PURPOSE AND MISSION STATEMENT: ROC and its employees pledge to put customers first by: Greeting customers with a friendly smile. Providing quick, accurate, and courteous service. Supplying a variety of products that meet high quantity, quality, and freshness standards. Thanking customers for making us their hometown store. POSITION SUMMARY: The Deli Shift Leader is primarily responsible for monitoring the daily operations of the deli department to ensure all company policies, standards and guidelines are followed. Prepares weekly team schedules and trains employees. Maintains store deli appearance and product presentation to company standards. Manage food inventory and order as needed and maintain menu as appropriate. Helps model and set the tone for interaction with the customers and employees. Understands how that influences the public perception of ROC.
Requirements
- High school graduation or equivalent, preferred.
- ServSafe Certification, preferred, or willing to become certified.
- Knowledge of retail management and people management, a plus.
- Some knowledge of store operations, required – merchandising, inventory control, food preparation.
- One year experience in retail management, C-store clerk, restaurant or deli store position.
- Demonstrated team leadership or influence.
- Good verbal and written communication skills. Good people and customer interaction skills.
- Skills in areas of leadership, teaching, and motivating employees.
- Demonstrated attentiveness to details; mathematical analytical ability. Use of calculator.
- Good computer skills, e.g. point of sale system.
- Demonstrated ability to effectively solve problems – operational, customer, and employee.
- Ability to work independently in a high pressure and demanding environment.
- Ability to multi-task, i.e., pick-up where left off when interrupted.
- Standing / walking – high level
- Environment – convenience store
- Sitting – low level
- Lifting – up to 25 lbs.
- Visual concentration – high level
Nice To Haves
- High school graduation or equivalent, preferred.
- ServSafe Certification, preferred, or willing to become certified.
- Knowledge of retail management and people management, a plus.
Responsibilities
- Monitoring the daily operations of the deli department
- Preparing weekly team schedules
- Training employees
- Maintaining store deli appearance and product presentation to company standards
- Managing food inventory
- Ordering as needed
- Maintaining menu as appropriate
- Modeling and setting the tone for interaction with the customers and employees
Benefits
- 401(k) contribution
- 401(k) company match
- Paid Time Off
- Medical Insurance
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short Term Disability
- Life Insurance
- Whole Life Coverage
- Critical Illness Coverage
- Hospital Indemnity Coverage
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
