Deli Manager

Albertsons Companies•Austin, TX

10h

About The Position

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4). Pay Transparency: Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation pay, paid holidays, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis. For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.

Responsibilities

Maintain an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly customer service.
Assist customers by making product suggestions, filling special orders, and offering food‑preparation recommendations.
Engage in suggestive selling through telephone interactions, in‑store intercom announcements, and one‑on-one customer communication.
Answer and respond to incoming calls professionally; resolve customer concerns appropriately and escalate to the Store Director when necessary.
Possess full working knowledge of all departmental duties, including preparation, cooking, and serving of food items.
Prepare sandwiches, salads, pizzas, hot and cold foods, and party trays according to company standards.
Implement proper and efficient product preparation, cooking, and packaging techniques.
Operate all relevant food‑service equipment, including: Fryers, conventional and microwave ovens, pizza ovens Slicers, grills, food processors, wrappers Scales, printers, kitchen utensils, and pallet jacks
Maintain deli case cleanliness, sanitation, visual appeal, and appropriate product levels.
Ensure proper food temperatures are maintained during preparation, display, and storage.
Maintain safe, sanitary, and well‑organized work and storage areas.
Schedule employees to ensure adequate coverage and service levels.
Supervise, train, and assign daily duties to department employees.
Train staff on store policies, food handling procedures, customer service expectations, and record‑keeping requirements.
Identify and develop employees with high potential for advancement.
Monitor employee productivity and evaluate performance consistently.
Initiate personnel actions such as pre‑employment interviews, transfers, promotions, and disciplinary actions.
Plan daily operations and monitor production processes in alignment with company procedures and profitability targets.
Understand and execute all opening and closing procedures for the department.
Maintain full knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook.
Ensure proper code‑dating practices are followed for all departmental products.
Build and maintain displays; rotate stock and remove outdated or spoiled products.
Implement effective seasonal and promotional displays, as required.
May oversee operation and maintenance of the salad bar and wing bar.
Prepare sales and inventory reports; conduct physical inventory every 4 weeks.
Control inventory levels to ensure product quantity, quality, and freshness meet division standards.
Stock, rotate, and maintain cooler and product areas.
Perform receiving duties including: Breaking down loads Verifying invoices Inspecting product quality Reporting shortages Stocking and rotating products
Comply with product temperature, storage, and packaging guidelines.
Process administrative paperwork and maintain accurate departmental records.