Deli Manager

Albertsons Companies•Dallas, TX

18d

About The Position

The Deli Manager oversees the daily operations of the Deli Department, ensuring high‑quality product standards, excellent customer service, strong merchandising execution, and full compliance with food safety and sanitation requirements. This role is responsible for sales, labor, shrink, ordering, inventory, and team development within the department. Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

Requirements

High school diploma or equivalent required.
1–3 years deli or food‑service experience preferred.
Supervisory or lead experience strongly preferred.
Strong communication and leadership skills.
Ability to manage production, merchandising, and food handling processes.
Strong understanding of food safety, sanitation, and equipment operation.
Ability to analyze sales, shrink, and labor data to make operational decisions.
Proficient in store systems, ordering platforms, and basic computer applications.
Frequent standing, walking, bending, lifting up to 50 lbs.
Ability to work in hot and cold temperature zones (coolers, ovens, prep areas).
Ability to use slicers, ovens, knives, scales, and cleaning tools safely.
Ability to work variable schedules including early mornings, evenings, weekends, and holidays.
Reliable attendance and schedule flexibility required.
Must follow company policies, safety standards, food safety procedures, and the Code of Business Conduct.

Responsibilities

Maintain an enthusiastic, customer‑first environment with fast, friendly service.
Resolve customer questions, service issues, and special requests professionally.
Ensure associates demonstrate strong product knowledge, service etiquette, and suggestive selling techniques.
Provide clear daily direction to department staff and ensure tasks are completed to standard.
Execute division merchandising plans, schematics, planograms, promotional sets, and seasonal resets.
Ensure full, fresh, appealing displays for service case, grab‑and‑go, and hot case programs.
Maintain proper rotation, accurate labeling, and visually appealing presentation throughout the department.
Oversee preparation, slicing, cooking, packaging, and merchandising of deli items following company recipes and guidelines.
Order product accurately to maintain in‑stock conditions while controlling shrink and waste.
Maintain accurate inventory counts, oversee cycle counts, and participate in physical inventory processes.
Ensure proper receiving, dating, storage, and temperature control for all perishable items.
Monitor and track markdowns, production logs, waste logs, and daily sales reports.
Ensure strict compliance with food safety policies, sanitation standards, temperature logs, and regulatory requirements.
Conduct regular inspections of equipment, slicers, cooking stations, and prep areas.
Maintain safe and clean work areas in accordance with health department and company standards.
Enforce proper handwashing, glove use, allergen protocols, cleaning schedules (SSOP), and product holding times.
Ensure compliance with labeling, ingredients list, shelf life, and code‑date requirements.
Build and manage weekly labor schedules consistent with business needs and labor targets.
Train, coach, and direct deli associates in daily production, service, and safety tasks.
Complete required reports, including production charts, ordering logs, temperature logs, and incident reports.
Manage labor, supplies, and expense budgets for the department.
Assist with interviewing, hiring, onboarding, and training of associates.
Provide ongoing coaching, corrective action, and performance feedback.
Promote cross‑training and skill development to ensure schedule flexibility and operational coverage.
Support a positive team environment built on communication, accountability, and mutual respect.