Deli Manager

Albertsons Companies • Denton, TX

12d

About The Position

Duties and Responsibilities Customer Service & Sales

Maintain an atmosphere of enthusiastic customer awareness with an emphasis on
fast, friendly service.
Assist customers with product suggestions, special orders, and food
preparation guidance.
Answer incoming calls promptly, resolve customer complaints appropriately,
and escalate to the Store Director as needed.
Engage in suggestive selling and other sales techniques through phone
interactions, in‑store announcements, and one‑on-one customer engagement.

Food Preparation & Department Operations

Maintain full knowledge of all department duties, including food preparation,
cooking, and serving.
Implement proper and efficient product preparation and packaging techniques.
Operate equipment such as kitchen utensils, fryers, ovens (conventional,
microwave, pizza), slicers, grills, food processors, wrappers, scales,
printers, and pallet jacks.
Prepare sandwiches, salads, pizzas, hot and cold foods, and party trays
according to company standards.
Maintain deli case cleanliness, visual appeal, and inventory levels.
Ensure the deli area, workspaces, and equipment remain clean, sanitary, and
safe.
Ensure proper temperature control throughout preparation, display, and
storage.
Maintain and organize coolers; build displays, rotate stock, and discard
outdated or spoiled products.

People Leadership & Scheduling

Schedule, supervise, train, and assign duties to department employees,
ensuring adequate coverage and service levels.
Train employees on store policies, sales techniques, record‑keeping
procedures, and department operating standards.
Identify and develop high‑potential employees for advancement.
Monitor employee productivity and evaluate overall performance.
Initiate personnel actions including interviews, transfers, promotions, and
disciplinary actions.
Understand and enforce all department opening and closing procedures.

Planning, Reporting & Inventory Management

Plan daily operations and monitor production processes aligned with company
procedures and profitability goals.
Prepare sales and inventory reports; participate in physical inventory every
four weeks.
Maintain adequate product quantity, quality, and freshness while following
division inventory directives.
Stock and rotate product to maintain freshness and presentation standards.
Enforce proper code‑date rotation for all products within the department.

Receiving, Stocking & Compliance

Perform receiving duties including breaking down loads, verifying orders
using invoices, inspecting product quality, reporting shortages, stocking,
and rotating product.
Follow all product temperature guidelines, proper packaging techniques, and
sanitation protocols.
Process administrative paperwork and maintain accurate department records.
Ensure compliance with all company policies as outlined in the Albertsons/Tom
Thumb Employee Handbook.
Support departmental promotional and seasonal display execution; may be
responsible for salad bar and wing bar operations.
Follow and enforce all department standards related to handling quick‑sale
items.

Safety & Equipment

Maintain a safe work environment by enforcing sanitation and safety
standards.
Ensure compliance with safety rules, federal and state regulations, labeling
laws, and company policies.
Implement emergency procedures in the event of equipment or software
malfunctions.
Use equipment such as pallet jacks, hand trucks, knives, and safety cutters
safely and correctly.
Perform all duties safely, accurately, and with honesty and integrity.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly service.
• Assist customers with product suggestions, special orders, and food preparation guidance.
• Answer incoming calls promptly, resolve customer complaints appropriately, and escalate to the Store Director as needed.
• Engage in suggestive selling and other sales techniques through phone interactions, in‑store announcements, and one‑on-one customer engagement.
• Maintain full knowledge of all department duties, including food preparation, cooking, and serving.
• Implement proper and efficient product preparation and packaging techniques.
• Operate equipment such as kitchen utensils, fryers, ovens (conventional, microwave, pizza), slicers, grills, food processors, wrappers, scales, printers, and pallet jacks.
• Prepare sandwiches, salads, pizzas, hot and cold foods, and party trays according to company standards.
• Maintain deli case cleanliness, visual appeal, and inventory levels.
• Ensure the deli area, workspaces, and equipment remain clean, sanitary, and safe.
• Ensure proper temperature control throughout preparation, display, and storage.
• Maintain and organize coolers; build displays, rotate stock, and discard outdated or spoiled products.
• Schedule, supervise, train, and assign duties to department employees, ensuring adequate coverage and service levels.
• Train employees on store policies, sales techniques, record‑keeping procedures, and department operating standards.
• Identify and develop high‑potential employees for advancement.
• Monitor employee productivity and evaluate overall performance.
• Initiate personnel actions including interviews, transfers, promotions, and disciplinary actions.
• Understand and enforce all department opening and closing procedures.
• Plan daily operations and monitor production processes aligned with company procedures and profitability goals.
• Prepare sales and inventory reports; participate in physical inventory every four weeks.
• Maintain adequate product quantity, quality, and freshness while following division inventory directives.
• Stock and rotate product to maintain freshness and presentation standards.
• Enforce proper code‑date rotation for all products within the department.
• Perform receiving duties including breaking down loads, verifying orders using invoices, inspecting product quality, reporting shortages, stocking, and rotating product.
• Follow all product temperature guidelines, proper packaging techniques, and sanitation protocols.
• Process administrative paperwork and maintain accurate department records.
• Ensure compliance with all company policies as outlined in the Albertsons/Tom Thumb Employee Handbook.
• Support departmental promotional and seasonal display execution; may be responsible for salad bar and wing bar operations.
• Follow and enforce all department standards related to handling quick‑sale items.
• Maintain a safe work environment by enforcing sanitation and safety standards.
• Ensure compliance with safety rules, federal and state regulations, labeling laws, and company policies.
• Implement emergency procedures in the event of equipment or software malfunctions.
• Use equipment such as pallet jacks, hand trucks, knives, and safety cutters safely and correctly.
• Perform all duties safely, accurately, and with honesty and integrity.

Benefits

• medical
• dental
• vision
• disability and life insurance
• sick pay
• PTO/Vacation pay
• paid holidays
• bereavement pay and retirement benefits (pension and/or 401(k) eligibility)
• Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees