DELI MANAGER

Hansen's IGA MarketNeillsville, WI

About The Position

We’re looking for a motivated, friendly, and detail-oriented leader to oversee the daily operations of our bakery and deli department. As the Deli Manager, you will play a critical role in achieving departmental goals related to sales, profitability, food quality, safety, and customer satisfaction. This role is also responsible for developing a high-performing team, managing product preparation and inventory, and maintaining a clean, safe, and organized environment.

Requirements

  • At least 18 years of age.
  • Prior supervisory or management experience required (preferably in a food retail or deli/bakery environment).
  • Strong leadership and team-building skills.
  • Excellent communication and customer service abilities.
  • Proficiency in basic computer applications (email, Excel, scheduling software).
  • Ability to multitask in a fast-paced environment while maintaining attention to detail.
  • Comfortable using measuring tools and maintaining portion accuracy.
  • Able to lift 20 lbs regularly and up to 40 lbs occasionally.
  • Comfortable standing for extended periods and performing physical tasks.
  • Able to read, write, and perform basic math functions.

Responsibilities

  • Lead, train, and develop a team of bakery and deli associates in line with company standards.
  • Delegate tasks effectively to ensure smooth department operations.
  • Create and manage weekly staff schedules within budgeted labor guidelines.
  • Enforce company policies and foster a positive team environment.
  • Order deli products based on sales trends, customer demand, and promotional schedules.
  • Manage vendor relationships, including product quality and credit processing.
  • Analyze sales data, waste reports, and seasonal trends to adjust production plans.
  • Ensure accurate labeling, stock rotation, and compliance with food safety standards.
  • Maintain clean, organized displays to maximize visual appeal and freshness.
  • Provide friendly, prompt service and assist customers with deli selections.
  • Handle customer concerns and resolve issues professionally and efficiently.
  • Take and fulfill custom orders accurately and on time.
  • Oversee the preparation of sandwiches, salads, platters, and other deli goods.
  • Safely operate deli equipment including slicers, scales, and mixers.
  • Ensure all food handling and sanitation practices meet health department regulations
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