Deli Manager-Assistant, Centreville, MD

About the position

The Deli Manager-Assistant position in Centreville, MD, exemplifies and ensures strong customer service in all areas of the job. The role involves providing a superior quality product that exceeds customer expectations, maintaining adequate fresh inventory, and assisting in various administrative tasks. The Assistant Service Deli Manager is responsible for maintaining a fresh inventory, processing administrative paperwork, and keeping accurate department records.

Responsibilities

• Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service.
• Assists customers by making product suggestions, filling special orders, and providing food preparation suggestions.
• Answers and responds to incoming calls appropriately and resolves customer complaints.
• Engages in suggestive selling and other sales techniques via telephone and in-store interactions.
• Assists with all department duties such as preparation, cooking, and serving of food items.
• Implements proper and efficient product preparation and packaging techniques.
• Maintains deli case cleanliness, visual appeal, and inventory levels.
• Ensures temperatures are maintained in all phases of preparation, display, and storage.
• Assists with scheduling, supervising, training, and assigning duties to department employees.
• Assists with planning daily operations and monitoring production processes.
• Controls inventory to ensure adequate product quantity, quality, and freshness.
• Builds displays, rotates, and discards outdated or spoiled products.
• Ensures compliance with workplace safety rules and regulations.
• Responsible for performing all job duties and responsibilities safely, accurately, and with integrity.

Requirements

• Strong communication and interpersonal skills.
• Good understanding of overall company practices and Service Deli Department policies.
• Ability to frequently reach, lift, and maneuver objects up to approximately 60 lbs.
• Knowledge of basic mathematics and weights and measures.
• Ability to stand for long periods of time and perform repetitious arm movements.
• Manual dexterity and good eye-hand coordination.

Nice-to-haves

• Experience in a retail or food service environment.
• Knowledge of product variety, standards, perishability, and product handling.

Benefits

• Competitive pay rate of $19.00 per hour.
• Full-time employment with potential for advancement.