Deli Lead AM

Skagit Valley Food Co-Op•Mount Vernon, WA

5d•$19 - $24

About The Position

The Deli Team Leader (DTL) position is a critical component to the success of the Co-op Deli. Although Team Leaders have a specific schedule DTLs always perform as a leader. The DTL is proficient in all positions of the Deli; is capable of providing positive, upbeat, supportive leadership; sets the example for exemplary customer service; provides day-to-day support and supervision; and positively support the Deli Manager. Wage Range: $19.33 - $24.00 per hour Full-time, AM Shifts, Variable hours

Requirements

Previous leadership experience desired; background in cashiering or retail grocery/deli industry preferred
Proven ability to provide excellent, professional customer service by projecting a friendly, outgoing presence and maintaining a respectful demeanor at all times
Ability to handle multiple demands, remain calm, think quickly, prioritize effectively, and problem solve within established guidelines
Ability to work well with others in a cooperative environment where teamwork, compassion and constant communication are essential
Ability to handle transactions accurately and responsibly
Must demonstrate basic math skills
Ability to meet expectations of regular, predictable attendance
Ability to work a flexible schedule including mornings, evenings, and weekends
Ability to maintain current food handler card
Must be at least 18 years of age
High school diploma or equivalent
Prolonged moving on the sales floor; standing and walking
Frequent reaching, bending, twisting, and rotating
Continuous fine motors skills work and gripping with hands
Ability to lift 30 lbs. often, up to 50 lbs. occasionally
Exposure to FDA approved cleaning chemicals.
Exposure to temperatures: 32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), 90 degrees Fahrenheit.

Nice To Haves

Previous leadership experience desired; background in cashiering or retail grocery/deli industry preferred

Responsibilities

Performs as a Leader at all times regardless of deployment
Is responsive to Deli issues in a timely and accurate manner
Is able to perform all duties and responsibilities of Deli Team Member in an exemplary manner
Supervises front line during designated times
Provides supportive training and cross training and at the moment correction to staff
Provides manager with documentation regarding situations and issues that arise
Models and enforces safe work habits
Serves as a liaison to Deli Manager by providing the Deli Manager with objective information regarding performance assessments, Deli issues, staffing concerns, etc.
Provides assistance with orders, as directed
Manages day-to-day staffing adjustments including sending staff home during slow times and calling in extra staff during busy times
Understands and follows call in procedure