Deli Kitchen Manager

Festival Foods•Hales Corners, WI

About The Position

Join our Festival Foods team as a Deli Kitchen Manager! Job Title: Deli Kitchen Manager Reports to: Deli Manager Join our Festival Foods team as a Deli Kitchen Manager and lead the team to create exceptional guest experiences! In this role, you'll oversee deli kitchen operations, from managing inventory and food quality to driving production decisions that meet guest demand. You'll also have the opportunity to inspire and develop your team, fostering a positive, collaborative environment. If you're passionate about food, leadership, and providing top-tier service, this is the perfect opportunity to grow your career and make a meaningful impact. As a Deli Kitchen Manager at Festival Foods, your responsibilities will include: Deliver Outstanding Guest Experiences : Create engaging, memorable experiences by recognizing and reacting to guests' needs, ensuring they feel valued and appreciated. Lead and Develop Your Team : Thoroughly and consistently train, support, and inspire deli kitchen associates to ensure high retention and top performance, providing ongoing feedback and coaching. Ensure High-Quality Standards : Monitor recipe execution, shrinkage, and overall quality control to maintain the highest standards in food preparation and presentation. Oversee Deli Operations : Manage inventory, order deli kitchen products from vendors, and ensure proper food rotation, temperature management, and replenishment of all products on display. Collaborate and Encourage Teamwork : Foster a positive, team-oriented work environment by leading by example, encouraging cooperation among staff, and working closely with store and Support Office associates. Drive Production Decisions : Analyze weekly movement reports and make informed decisions on production levels to meet guest demand without overstocking or waste. Ensure Department Cleanliness and Organization : Maintain a clean, organized, and sanitized work environment, including work areas, shelving, and sales floor, to comply with safety and cleanliness standards. Honor Commitments : Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences. Support the Team : Other duties as assigned.

Requirements

Leadership Experience : At least 3 years of leadership experience, with 1 year in a management role in retail grocery, restaurant, fast food, or food service.
Communication Skills : Ability to communicate clearly and effectively with guests and team members in a fast-paced, high-pressure environment.
Attention to Detail : Strong focus on quality control, food safety, and inventory management.
Safety Awareness : Full understanding of safety requirements and ability to apply on-the-job safety training.

Responsibilities

Deliver Outstanding Guest Experiences : Create engaging, memorable experiences by recognizing and reacting to guests' needs, ensuring they feel valued and appreciated.
Lead and Develop Your Team : Thoroughly and consistently train, support, and inspire deli kitchen associates to ensure high retention and top performance, providing ongoing feedback and coaching.
Ensure High-Quality Standards : Monitor recipe execution, shrinkage, and overall quality control to maintain the highest standards in food preparation and presentation.
Oversee Deli Operations : Manage inventory, order deli kitchen products from vendors, and ensure proper food rotation, temperature management, and replenishment of all products on display.
Collaborate and Encourage Teamwork : Foster a positive, team-oriented work environment by leading by example, encouraging cooperation among staff, and working closely with store and Support Office associates.
Drive Production Decisions : Analyze weekly movement reports and make informed decisions on production levels to meet guest demand without overstocking or waste.
Ensure Department Cleanliness and Organization : Maintain a clean, organized, and sanitized work environment, including work areas, shelving, and sales floor, to comply with safety and cleanliness standards.
Honor Commitments : Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
Support the Team : Other duties as assigned.

Benefits

Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future: Offering a 401(k), we're proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.

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