Deli Kitchen / Counter Coordinator

WHOLE FOODS CO-OP•Duluth, MN

5d•$19•Onsite

About The Position

The Deli Kitchen/Counter Coordinator ensures proper storage, rotation, stocking, preparation, and displaying of products in accordance with established practices, priorities and recipes. They provide daily leadership to employees and train staff in compliance with WFC policies and practices. This position works with department management to set priorities and pars, and assists the department manager in coordinating department operations to meet goals for sales, margin, labor expense and customer service.

Requirements

18 years of age or older
Leadership experience
Basic computer literacy including familiarity with using a web browser and email
Ability to operate effectively within established systems and procedures
Attention to detail and good organizational skills
Ability to handle multiple demands, work under time pressures and meet department work objectives
Ability to handle confidential information
Willingness to learn and perform all aspects of the position
Ability to be flexible and to adapt to changing conditions
Demonstrate objectivity and neutrality under pressure
Ability to work efficiently in a fast-paced environment
Ability to effectively convey information
Regular, predictable attendance
Ability to occasionally move up to 50 lbs. or more throughout shift
Ability to repetitively move objects up to 15 lbs. throughout shift
Ability to remain in a stationary position for extended periods of time
Ability to move around the premises throughout shift
Ability to operate position-required machinery
Ability to do repetitive office tasks including, but not limited to, filing, using a computer keyboard, understanding information from a computer screen/LCD monitor and written materials for the entirety of shift
Ability to safely use sharp cutting instruments

Nice To Haves

Experience in retail, grocery, natural foods and/or cooperative business
Available to work evenings, weekends, holidays
Commercial kitchen or Deli experience
Customer service experience

Responsibilities

Ensure the provision of services offered in the Deli area and respond promptly and politely to customer requests for assistance.
Receive, purchase, process ingredients, rotate, store, and display designated products in accordance with established practices, priorities, and recipes.
Follow recipes to measure, process, cook, bake, and assemble ingredients according to department standards.
Monitor food quality, record losses, and ensure compliance with safety and sanitation policies throughout preparation, storage and display.
Direct, train and develop designated employees in compliance with established practices, policies and budget restrictions to support day-to-day operations and to achieve department goals.
Ensure department accountability for maintaining performance standards, provide daily supervision and leadership to designated employees and follow through promptly on documentation in compliance with WFC policies and practices.
Ensure cooperation and coordination within the department to achieve department goals.
Wash, sanitize and store cookware, utensils and containers in accordance with established practices and priorities. Maintain work stations and ensure cleanliness of department equipment, storage areas and display areas.
Achieve WFC customer service standards for internal and external customers.
Contribute to an inclusive, respectful, and welcoming environment to support WFC's ENDS.
Abide by all WFC policies and procedures.
Engage in creating and maintaining a positive, ethical, and productive workplace that contributes to achieving progress on WFC’s ENDS.
Follow and ensure compliance with all safety practices and policies.
Maintain compliance with all regulatory guidance including but not limited to Minnesota Department of Agriculture and National Organic Standards.
Uphold all personnel and operational policies, giving correction to staff and feedback to management as needed.
Achieve daily operational goals as directed by your supervisor.
Maintain cleanliness of department areas and equipment and communicate and document any equipment maintenance and/or safety concerns to department management.
Report any problems with systems, tools and/or products to department supervisors.
Perform other tasks as assigned by department management.
Assist customers in finding product and/or information, promptly and courteously answer and accurately route phone calls, messages, and customer requests in compliance with established practices.
As directed, move into back stock, rotate, stage, stock and/or merchandise products in accordance with shift criteria.
Promote ownership and owner benefits consistently and positively.