DELI/COFFEE SHOP BARISTA

Kroger • Frederick, CO

126d

About The Position

The position involves exceeding service standards by providing customers with prompt and quality coffee selection, purchase, and preparation. The role requires demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Employees will be expected to model customer-first behavior and deliver excellent customer service while promoting and following company initiatives.

Requirements

• Minimum High school diploma or general education degree (GED).
• Six months of experience in customer service or a combination of relevant education and experience.
• Ability to complete Initial Store Training and pass barista certification with a score of 90% or better.
• Ability to work in a fast-paced environment.
• Ability to work weekends on a regular basis, work any shift, and work overtime as needed.
• Accuracy and attention to detail.
• Ability to organize and prioritize tasks and projects.

Nice To Haves

• Knowledge of company policies, procedures, and organizational structure.
• Familiarity with industry/technical terms and processes.

Responsibilities

• Greet customers, answer questions, and suggest products to enhance service and meet sales goals.
• Maintain cleanliness of the customer service area and equipment.
• Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day to standard.
• Follow store policies and procedures.
• Perform cleaning tasks in accordance with the duty rosters and cleaning standards.
• Follow standards for merchandising, stocking, rotating, and storing all products.
• Follow cash handling and register policies.
• Follow inventory stocking and recording guidelines.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

What This Job Offers

• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED