Deli Clerk I

Festival Foods • New London, WI

94d

About The Position

Join the Festival Foods Team as a Part-Time Deli Clerk! Are you passionate about food service and enjoy providing customers (we call them guests!) with delicious meal options for breakfast, lunch, and dinner? We are seeking a Deli Clerk to join our team in our retail grocery store environment, where you'll play a crucial role in food preparation and guest service. At Festival Foods, we're all about making mealtime easier and more enjoyable for our guests. Whether they're grabbing a quick lunch, a side dish, a fast food option for dinner, or feeding a crowd, our deli has them covered.

Requirements

• Ability to deal tactfully and effectively with guests and all personnel.
• Good oral and written communication skills.
• Ability to quickly assess and resolve issues in a dynamic and stressful work environment, while supporting team members.
• Comprehensive understanding of safety requirements and company safety policies, including proper training on slicers, lifting techniques, trash compactors, and balers.
• Knowledge of the retail food business, perishable department operations, and merchandising skills, with the ability to make timely and effective decisions.
• Lifting up to 50 pounds on an occasional basis.
• Full range of upper body motion.
• Ability to work at a fast pace.
• May be exposed to extreme temperatures.

Responsibilities

• Providing excellent guest service is at the heart of what we do.
• Help guests locate items on or off the sales floor and professionally answer the Deli Department telephone.
• Receive, prepare, and fulfill guest orders and special requests with attention to detail and quality.
• Address guest concerns and resolve issues promptly using the boomerang principle to ensure a positive experience.
• Inspect, rotate, maintain proper temperatures, and replenish all deli products on display to ensure high standards.
• Maintain proper inventory levels in the deli storage, including containers, lids, spoons, tags, and more.
• Lead by example in maintaining food safety logs and adhering to all safety standards.
• Ensure all quality standards, including quantity expectations, are met by 10 am and 5 pm daily.
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Other duties as assigned.

Benefits

• Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household.
• Hourly associates are paid weekly, providing more frequent access to their funds.
• Part-time store associates are paid a $1 premium per hour on Sundays and select holidays.
• Two-Week Advanced Scheduling for better planning and balance.
• Part-time and full-time associates are eligible for vision insurance and two dental coverage options.
• Support for total well-being including paid parental leave and fitness reimbursement program.
• Offering a 401(k) with an annual discretionary match.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers