Deli Bakery Specialist

Houchens Food Group•Sikeston, MO

1d•Onsite

About The Position

At Houchens Food Group, we are committed to providing our customers with quality products and exceptional service, fostering a collaborative and empowering environment for our employees. This position involves shared ownership in achieving Budgeted Sales and Profitability Goals, and ensuring customer satisfaction in the Deli Bakery Departments across multiple store locations. The specialist will work closely with District Managers, Store Managers, and Departmental Employees to ensure operational excellence and adherence to company policies and standards.

Requirements

Proven experience in a leadership role within the grocery or retail industry, preferably in the Deli-Bakery Category.
Strong knowledge of Deli-Bakery Department Operations, including safety and sanitation protocols.
Excellent communication and interpersonal skills.
Ability to analyze performance metrics and implement effective strategies.
Possess a passion for mentoring and developing team members.
Ability to accept responsibility and account for his/her actions (Accountability).
Ability to perform work accurately and thoroughly (Accurate).
Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea (Assertiveness).
Ability to communicate in writing clearly and concisely (Written Communication).
Ability to take care of the customers’ needs while following company procedures (Customer Oriented).
Ability to make critical decisions while following company procedures (Decision Making).
Ability to pay attention to the minute details of a project or task (Detail Oriented).
Ability to be truthful and be seen as credible in the workplace (Honesty / Integrity).
Ability to influence others to perform their jobs effectively and to be responsible for making decisions (Leadership).
Ability to organize and direct oneself and effectively supervise others (Management Skills).
Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability (Motivation).
Possessing the trait of being organized or following a systematic method of performing a task (Organized).
Ability to find a solution for or to deal proactively with work-related problems (Problem Solving).
The trait of being dependable and trustworthy (Reliability).
Ability to be held accountable or answerable for one’s conduct (Responsible).
Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative (Self-Motivated).
Ability to convince a group of people to work toward a goal (Team Building).
Ability to utilize the available time to organize and complete work within given deadlines (Time Management).
High School Graduate or General Education Degree (GED).
2 Years Deli-Bakery Management Experience.
Proficiency in Microsoft Office (Excel, Word, and PowerPoint).
Required to have access to a phone at all times.
Able to perform basic math calculations.

Responsibilities

Shared responsibility in achieving Budgeted Gross Profit and Sales Goals.
Develop, support, motivate, and guide Store Managers, Deli-Bakery Managers and Departmental Employees to achieve maximum sales and profitability while ensuring customer satisfaction within the operational budget.
Ensure that Store Management and Departmental employees understand and effectively implement key departmental programs and standards, including Safety, Sanitation, Training, Processing, Pricing, Displaying, Merchandising, Weights and Tares, Scanning, Inventory, and Customer Service.
Act as a liaison between upper management and store personnel to effectively communicate the company vision and pertinent day-to-day information.
Assist Store Managers with hiring, interviewing, training, demoting, terminating, conducting wage reviews, facilitating transfers, and labor setup for Deli-Bakery Departments.
Train, grow, and mentor Department Managers to enhance their leadership skills and capabilities.
Continuously evaluate sales performance, cost control, shrinkage, labor, and gross profit within the Deli-Bakery Departments.
Work closely with District Managers, Store Managers, Department Managers, Store Teams, and Lead Specialists to foster great working relationships and achieve store objectives.