DELI ATTENDANT

The Pueblo of Sandia•Albuquerque, NM

10d•$16 - $19•Onsite

About The Position

Under general supervision, performs activities in support of the Deli area. Ensures that all guests receive “Far from Ordinary” service and that all transactions are conducted efficiently and accurately. Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provides opportunities for qualified team members, and contributes towards the ongoing success at Pueblo of Sandia today and in the future.

Requirements

Must be at least 18 years of age.
Ability to follow instructions.
Exhibiting a strong commitment to the organization.
Maintain the highest standard of personal hygiene.
Ability to deal effectively and professionally with the general public and be attentive to customer’s needs.
Knowledge of minimum temperature requirements for food/drink preservation.
Knowledge of Tribal, Federal, State and local sanitary regulations regarding the preparation, maintenance, storage and sales of food/drink products.
Ability to work harmoniously and professionally with co-workers and supervisors.
Must successfully complete the New Mexico Food Handlers course upon hire.
Must be able to successfully pass a stringent background investigation.
Will require a pre-employment and random drug screening.

Nice To Haves

High School Diploma, GED certification or equivalent.
Experience in restaurant or food service capacity.
Note: Relevant work experience or education may be substituted to satisfy education and/or work experience.

Responsibilities

Register and Cash Handling
Provides excellent customer service and establishes guest perception of superior guest service as that of exceptional hospitality and friendliness.
Greets every guest with a warm greeting as well as a positive parting remark that expresses gratitude for their business.
Maintains control and balance of bank and revenues to ensure accurate tendering throughout shift, whereas monthly variances do not exceed more or less than five dollars.
Food Expediting
Ensures that all items served to our guests are of high quality and presented consistently.
Follows prescribed menu in setting up hot and cold food lines, chooses proper utensils and ensures appropriate temperatures for menu items.
Serves a range of hot and cold food items from counters and steam tables; adds relishes and garnishes according to instructions, ensures that appropriate portions are served.
Bussing
Maintains a clean and organized dining area that is free of debris.
Ensures that the cleanliness of the work and dining areas are properly maintained and that opening and closing side work is completed daily by shift as assigned.
Ensures proper temperature requirements are maintained at all times as well as temperature logs completed as required.
Ensures that health and safety regulations are maintained at all times.
Participation in daily stand-up meetings to ensure proper information is understood.
Timely completion of computer assisted training as required.
Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned schedule each day in accordance with the Attendance Policy for Pueblo of Sandia.
A quality guest service experience is an essential component for all Team members working at the Pueblo of Sandia particularly those positions assigned to work in all public areas.
Serves as the initial point of contact for guest inquiries in a courteous and attentive manner.
Reflects a sense of trust, comfort and understanding by demonstrating empathy for guests when problems occur.
Resolves all issues in a timely manner, ensuring guest satisfaction and exceeding expectations.
Possesses knowledge and understanding of all products and services offered.
Builds relationships with guests based upon, respect, and confidence while maintaining a friendly, and approachable demeanor.