Deli Assistant Department Manager

Festival Foods • West Allis, WI

106d

About The Position

Join Our Festival Foods Team as a Deli Assistant Department Manager! Are you a leader with a passion for food service and deli operations? Whether you’ve excelled in fast food, worked in a restaurant, managed a line cook station, or are eager to learn leadership in a grocery deli environment, this could be the start of an amazing opportunity! At Festival Foods, we’re all about making mealtime easier and more enjoyable for our guests. Whether they're grabbing a quick lunch, a side dish, or feeding a crowd, our deli has them covered. Developing associates and providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests with what they need, and develop your team of associates, will make a positive impact every day.

Requirements

• High School education or equivalent combination of education and experience.
• Experience in fast food, deli, or restaurant environments preferred.
• Ability to motivate and lead a diverse team in a fast-paced setting.
• Thorough understanding of the retail food business, including deli and perishable department operations.
• Knowledge of safety requirements and company policies.
• ServeSafe Certification is required.

Nice To Haves

• Experience in food service management.
• Strong interpersonal and communication skills.
• Familiarity with equipment such as slicers, fryers, and ovens.

Responsibilities

• Assist the Deli Department Manager in achieving labor goals by creating effective associate schedules.
• Contribute to achieving gross profit goals through planning and controlling shrink.
• Reinforce team culture and performance expectations.
• Ensure adequate staffing levels by partnering with Human Resources to interview and hire new associates.
• Provide thorough training and ongoing support to new team members.
• Lead Deli department associates by delegating tasks, offering guidance, and supporting their professional growth.
• Manage inventory levels and ensure accurate pricing on products.
• Deliver exceptional guest service by addressing concerns and resolving issues.
• Maintain cleanliness and organization in the deli.
• Assist with preparing coaching sessions, performance reviews, event notes, training checklists, and store sales.
• Regular, timely attendance in compliance with the work schedule.

Benefits

• 15% off grocery purchases for you and your immediate household.
• Hourly associates are paid weekly.
• Part-time store associates receive a $1 premium per hour on Sundays and select holidays.
• Full-time store associates receive time and a half on Sundays and select holidays.
• Two weeks advanced scheduling.
• Vision and dental insurance options.
• 3 weeks of paid parental leave.
• Fitness reimbursement program.
• Employee Assistance Program (EAP).
• 401(k) and Employee Stock Ownership Plan (ESOP).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED