Degree Audit Specialist

Andrews University • Berrien Springs, MI

96d

About The Position

The Degree Audit Specialist position is an important position within the Office of Academic Records. Accuracy and attention to detail are key in order to complete duties which include: completing degree audits; processing graduation applications and maintaining the student graduation list for each conferral period; managing student documents and folders; and providing excellent customer service to constituents including our off-campus locations.

Requirements

• Bachelor's degree preferred or equivalent work experience in a professional office setting.
• Ability to meet deadlines, detail-oriented, organizational ability, and uphold policy.
• Knowledge of and experience with office productivity tools, including word processing and spreadsheet packages.
• Experience with Ellucian Banner and Degree Works highly valued.
• Customer service skills and a caring attitude.
• Accuracy and care for details.
• Careful attention and commitment to university academic policies.
• Effectiveness in meeting deadlines.
• Ability to remain calm under pressure.
• Decision making and problem-solving capacity.
• Maintain flexibility with the demands of multitasking.
• Strong organizational ability.
• Basic mathematical skills: Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Responsibilities

• Confirms student eligibility for the conferral of degrees at each of the conferral periods.
• Evaluates degree audits to ensure applicants have met all degree requirements as published in the bulletin.
• Communicates with advisors and students concerning graduation deficiencies, procedures, and deadlines.
• Processes and enters graduation applications including marching without completion and graduation application revision forms.
• Processes and applies petitions to the degree audit making certain petitions are within policy.
• Works closely with the Associate Registrar for Undergraduate and Graduate Programs on special or unusual cases relating to degree requirements and graduation.
• Applies the graduation participation policy and maintains accurate participant lists related to ceremony attendance.
• Assists in preparation of the printed program and other related graduation ceremony materials.
• Assists in the creation and maintenance of degree conferral candidates for each graduation cycle.
• Assists the Grand Marshall on graduation weekends.
• Responds to faculty and students' questions and concerns related to programs and policies.
• Files, scans and maintains student academic records as directed by the Associate and Assistant Registrars.
• Ensures storage, security, accuracy and preservation of academic files and credentials in accordance with university policy, accreditation standards and privacy laws.
• Confers with relevant parties on matters related to curriculum changes and advisor assignments.
• Receives and routes all physical and digital forms including CLEP, petitions, transient student requests.
• Works with the Associate Registrar for Undergraduate and Graduate Programs on undergraduate and graduate policy issues.
• Handles inquiries concerning problems with issued diplomas.
• Processes undergraduate off-campus admissions which includes assigning student ID numbers, data-entry, processing forms and issuing acceptance letters.
• Maintains familiarity with the various off-campus agreements to make sure the requirements are being met for both admissions and graduation.
• Maintains lists of approved courses offered at off-campus program.
• Maintains list of faculty approved to teach at affiliations, and courses approved to teach.
• Supports the office and other team members in strategic planning, projects and other duties as needed or requested.
• Maintains and updates procedure manuals to ensure processes are well-documented.
• Sets a high standard of professionalism by providing high quality customer service to students, the general public, and university faculty and staff with a focus on care and being solution-oriented.
• Provides basic office support to the university, which may include answering incoming phone calls and taking messages; producing reports; assisting with walk-in traffic and supporting the office during peak times.
• Supervises student employees as assigned on daily responsibilities and tasks.
• Attends meetings and/or serves on university committees as requested by supervisor.
• Provides training to faculty and staff as deemed necessary by supervisor.
• Performs other duties as needed or requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree
• Number of Employees: 1-10 employees