Defense Travel System (DTS)/PM Support Analyst

Ignite Digital Services • Charleston, SC

96d • $65,000

About The Position

Ignite Digital Services is seeking an experienced Defense Travel System (DTS)/PM Support Analyst located in Charleston, SC to support our client engagements within the federal government. The ideal candidate is a self-starter with superior listening, communication, and analytical talents that is comfortable in a high paced environment.

Requirements

• Bachelor's degree or relevant experience is required
• Finance, Business, or Accounting coursework or degree a plus
• Prior Navy Financial experience, CDFM, or CGFM a strong plus
• Highly competent Microsoft Office products (i.e., Outlook, Word, Excel, PowerPoint)
• Excellent customer service skills
• DoD Secret Security Clearance

Nice To Haves

• Experience with DoD acquisition programs, organizations, processes, and procedures

Responsibilities

• Must possess basic familiarity with the Government Travel Charge Card (GTCC) including: experience with check-in / check-out process, credit limit increases, activating GTCC for travel and conducting account reconciliations.
• Reviewing Approving Officer (AO) Designation Forms (DD Form 577).
• Reviewing Travel Training Certificates, Travel Authorizations/Vouchers and resolving issues.
• Responding to Travel Inquiries.
• High-level functional expertise in DTS requirements and processes ensuring compliance with regulations.
• Ensuring accurate initiation, routing, and approval of Authorizations and Vouchers as well as the voucher payment process.
• Candidates must demonstrate the ability to analyze information and issues and provide resolutions effectively to customers.
• Candidates must be able to 'self-teach' new IT systems or software using available desk top procedures and help desk support.
• Maintain action-item lists, meeting notes, and project schedules/milestones; track risks, issues, and dependencies.
• Prepare weekly status updates, dashboards, and KPIs related to travel volume, voucher aging, and procurement activity.
• Support budget tracking for travel-related costs; highlight variances and recommend corrective actions.
• Coordinate cross-functional working sessions and ensure documents are current in SharePoint/Teams.
• Other duties as needed

Benefits

• Competitive pay and benefits, including PTO
• Education stipends and referral bonuses
• Compelling work with the U.S. federal government
• Strong emphasis on volunteer and community engagement
• Opportunity to shape the future of our industry
• Supportive colleagues and management who invest in your growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees