Default Specialist III
About The Position
The Pre-Foreclosure Default Specialist is responsible for managing a portfolio of delinquent loans to ensuring compliance and accuracy before referring a loan for foreclosure. This role involves reviewing loan documents, preparing necessary notices, and coordinating with various groups, such as Loss Mitigation, Foreclosure, Bankruptcy to ensure investor/insurer state and regulatory requirements are met before transitioning a loan into foreclosure. This position provides a variety of support services and will demonstrate flexibility and reliability in working together with other team members to assure that business unit objectives and goals are met in a timely manner, as they are assigned by department management. The Default Specialist will: Ensure that all state and investor guidelines are monitored and adhered to as it relates to Foreclosure Referral timeframes
Requirements
- High School Diploma / GED
- 5+ years of relevant work experience
- Thorough knowledge of loan servicing, foreclosure, bankruptcy, REO, legal and title
- Must be highly proficient in Excel and Word
Nice To Haves
- Financial Services and, if possible, mortgage industry experience preferred
Responsibilities
- Responsibilities may include photo copying, scanning and mailing of documents, researching and providing copies of documents for external vendors
- Conduct loan level research and take appropriate action required to resolve issues as needed
- Interact and coordinate activities with other departments to accomplish tasks and objectives as directed
- Communicate with attorney firms as needed
- Perform other related duties as required and assigned
- Provide excellent customer service by following through on all questions or requests
- Follow instructions and respond positively to management direction
- Demonstrate accuracy and thoroughness in any task assigned|Perform other related duties as required and assigned
- Demonstrate behaviors which are aligned with the organization’s desired culture and values
Benefits
- Comprehensive Medical, Dental, and Vision
- Paid Time Off Programs including vacation, holidays, illness, and parental leave
- Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
- Retirement benefits, life insurance, 401k match, and tuition reimbursement
- Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
