Default Solutions Processing Specialist (Flex opportunity)

Regions Financial • Memphis, TN

397d

About The Position

The Default Solutions Processing Specialist at Regions Bank is responsible for managing and resolving the delinquency status of past due customer accounts. This role involves direct interaction with customers and external agencies to collect payments and ensure proper documentation, all while minimizing financial losses for the company.

Requirements

• High School Diploma or GED
• Applicants will be expected to pass any assessment associated with the position
• Ability to work in a fast-paced environment
• Detailed oriented
• Proficient in Microsoft Excel and Word
• Strong customer service skills
• Strong organization skills

Nice To Haves

• Collections experience

Responsibilities

• Works with customers directly or through outside agencies/councils to resolve account delinquency status while minimizing company interest losses
• Collects delinquent payments
• Ensures that files and paperwork are properly and accurately completed
• Contacts outside parties to collect or clarify documentation

Benefits

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED