Deductions Manager (Hybrid)
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About The Position
Step into the dynamic role of Deductions Manager at Hubbell! The Deductions Manager is responsible for designing and overseeing the day-to-day operations of a team of offshore resources focused on researching, validating and taking appropriate accounting actions for customer initiated payment variances received through routine A/R transactions. The role takes corporate objectives and plans and designs processes that assign, monitor and manages pending work in a manner that is cost effective and provides timely, accurate results. Works closely with the Collections team to resolve invalid deductions and interfaces regularly with other teams within Hubbell, responsible for accounting, pricing, tax, distribution, and all other facets of customer service. Builds a "trusted advisor" reputation of their team and themselves to internal stakeholders. A key component of success is creating meaningful goals and objectives for the offshore resources based on corporate objectives, while at the same time actively listening to customers, offshore team input and other Hubbell employees needs and concerns and advocating for a balanced plan that delivers results for all. This position is responsible for making sure the offshore team understands, acts and delivers on objectives, that Hubbell Inc. is compliant with applicable rules and regulations and results are delivered cost effectively. Building solid working relationships with stakeholders at all levels, in and out of Hubbell will be required.
