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The Deduction Manager within Order to Cash and Credit (OTC&C) process is responsible for overseeing the deduction management process, ensuring that all customer deductions, disputes, and chargebacks are reviewed, validated, and resolved efficiently. This role involves collaborating with internal Sales and Logistics teams, and external Managed Service Provider (MSP) to prevent, investigate, and resolve customer deductions timely and efficiently and reduce revenue leakage. This role will be responsible for the internal SOX controls in Deductions, ensuring a strong control environment and controls operating as designed.